Job Summary
To find out more, click Apply or head on over to Crayon to review the full spec and apply
https://crayon.jobs/jobs/south-africa/cape-town/hvac-technician-r2-000-bounty/1156
How you'll role
As the HVAC Installation and Repair Technician, you will install, support, and repair systems and products at a high standard. You will guarantee that all customer queries are resolved well, escalated in time, and feedback is continuously shared with the team.
What you'll do
- Install, maintain, and repair ventilation and air conditioning systems and equipment as per job cards
- Follow all reasonable instructions and requests issued by Franchisee/Operations Manager when working at customer premises
- Conduct fault-finding to repair aircons and identify maintenance risks on equipment
- Occasionally work overtime, weekends, and public holidays when required to do so by management
- Provide technical direction and on-the-job training
- Keep daily logs and records of all maintenance functions as required by management
- Ensure compliance with manufacturer standards, product standards, and with Occupational Health and Safety Act
- Assist with customer queries
- Ensure that all tools and equipment are in good working order and are used properly
- Conduct thorough site clean up on completion of work at customer site
- Implement proper preparation and stock management prior to commencing work on site
- Comply with service standards, work instructions, and customers' requirements
- Exemplify professional conduct in the correct manner and in accordance with the standards detailed in the operations manual
- Provide exceptional customer service and take due care to avoid damage to customer property
What you'll need
- Grade 12 qualification
- Minimum 10 years’ of experience as an HVAC technician
- Relevant trade test (beneficial)
- Willingness to continue education in HVAC field
- A valid driving license
- An understanding of advanced principles of air conditioning, refrigeration, and heating
- Knowledge of service, product, and installation methods
- Capacity to use discretion when examining installation instructions
- Excellent verbal communication skills
- Good customer liaison and service skills
- Literacy and numeracy skills
- Personal integrity, empathy, and a supreme, mature sense of confidentiality
- Good listening skills and an eye for detail
- To be punctual and presentable at all times
- Excellent complaint and conflict resolution skills
Additional skills
- Solving problems through root cause analysis to provide a permanent solution
- Conversant with HVAC products, tools, and installation methods
- The ability to work with minimal supervision and a high sense of responsibility
- To be methodical, thorough, and well planned
- Have a positive and creative outlook on each project
- Must be resourceful and innovative in overcoming challenges
- Be physically fit and able to work at heights
To find out more, click Apply or head on over to Crayon to review the full spec and apply
https://crayon.jobs/jobs/south-africa/cape-town/hvac-technician-r2-000-bounty/1156