F&B Manager

Kendrick Recruitment is now seeking a highly experienced and motivated Food & Beverage Manager to join the team at a luxury boutique hotel based in Ballito. This role requires a dedicated and detail-oriented professional with a solid background in 5-star or boutique hotel operations, committed to delivering exceptional service and leading a dynamic team to new heights.

Minimum Requirements:

• Minimum of 4 years’ F&B management experience within a 5-star hotel environment
  

• Hospitality degree or diploma (preferred)
  

• Fluent in English with excellent communication skills
  

• Strong leadership and HR background, with the ability to train, manage and discipline staff professionally
  

• Strong computer skills including MS Office, Opera, and Micros
  

• Traceable written references and contactable referees required
  

Key Responsibilities:

Financial Management:

• Manage all beverage and food cost centres within budget
  

• Monitor cost of sales and implement improvement plans as needed
  

• Handle all beverage orders and inventory control
  

• Collaborate with Head Chef to monitor and control food costs
  

• Present annual F&B budget forecasts and manage guest experience costs
  

Operations:

• Uphold the highest brand standards across all F&B offerings
  

• Maintain hygiene and safety practices for guests and staff
  

• Oversee F&B service delivery and ensure all offerings are aligned with guest expectations
  

• Design and develop menus in collaboration with the culinary team
  

• Provide regular operational feedback and reports to senior management
  

Marketing & Guest Experience:

• Develop and execute innovative guest experience plans and budgets
  

• Stay informed of international F&B trends to enhance guest satisfaction
  

• Ensure appropriate ambiance is maintained across all F&B areas
  

• Manage guest feedback systems and monthly F&B audits
  

Human Resources:

• Lead recruitment, training, and performance management of F&B staff
  

• Conduct on-the-job training and implement skills development programmes
  

• Set and monitor KPIs, and provide performance reports to hotel leadership
  

• Promote a positive, productive, and respectful working environment
  

This role is ideally suited to a dynamic, high-calibre professional with a proven ability to elevate guest experiences and team performance within a premium hospitality environment. Interested candidates are encouraged to submit their CVs to apply.