Strategic objective: grow business, reach client satisfaction and achieve valuable ROI.
This role is responsible for managing digital and/ or online projects from concept to completion within budget and resource allocation.
Projects will include Website productions, online tools, web applications and digital campaigns.
The successful candidate will be capable of interfacing with professionals at the highest organizational levels within the client base.
Daily tasks involve planning, tracking, reviewing, managing and measuring results using the factory project management software(s).
This position reports to the operations manager.
Ensuring that projects are produced in a correct, cost effective and timely manner
Ensuring that projects are in alignment with specifications and quality requirements
Scope project requirements and prepare budget
Develop detailed project plans and monitor progress
Develop support documentation including risk logs and requirement specifications
Communicate with the team and ensure members are on board with delegated tasks
Seek opportunities for improvement and suggest new projects
Highlight potential risks or malfunctions and act proactively to resolve issues
Planning digital campaigns from the initial stages through to final delivery
Keeping KPIs and project milestones
Forming strong relationships with clients
Updating key stakeholders on project status
Overseeing the project’s financial budget, notifying stakeholders of key cost implications, changes to budget, spending and cost changes
Working as part of a team to win new business and develop current client relationships as part of the business pipeline
Can identify the core of client brief and provide direction to development across senior production team members
Working knowledge of budgets, forecasting and metrics
Minimum of 5 years experience in Digital Production management
Delivering the numbers (chasing the coin)
Assign & schedule project tasks
Prepare & monitor project schedules & budgets
Contribute to client proposals & quotes
Assess and evaluate project success
Proven work experience as a digital project manager
Hands on experience with project management software
Understanding of SEO and Google Analytics
Solid technical background with an ability to address accessibility and compatibility issues
Excellent organization and time management skills
Communication and team management skills
BSc in Computer Science, Digital Marketing or relevant field
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