12 IT/Computer jobs in Cape Town on Job Mail

Job brief

We are looking for a Tech Recruitment Manager to manage and oversee their company’s tech hiring.

General description:

The recruitment manager will work closely with their recruiters to manage sourcing, interviewing, and employment processes. To be successful in this role, you should have an HR academic background and experience screening and evaluating tech candidates. You will have a proven recruitment management background.

You should also be knowledgeable about labour legislation and Tech/IT recruitment

The ideal candidate is a team leader who can make effective decisions quickly.

Ultimately, you will manage their recruitment to ensure you hire qualified employees to meet the company’s current and future needs.

Responsibilities:

• Update current and design new recruiting procedures (e.g. job application and onboarding processes)
• Supervise the recruiting team and report on its performance
• Keep track of recruiting metrics
• Implement new sourcing methods (e.g., social recruiting and Boolean searches)
• Review recruitment software and suggest the best option for company needs
• Research and choose job advertising options
• Advise hiring managers on interviewing techniques
• Recommend ways to improve their employer brand
• Coordinate with department managers to forecast future hiring needs
• Stay up to date on labour legislation and inform recruiters and managers about changes in regulations
• Participate in job fairs and career events
• Build the company’s professional network through relationships with HR professionals, colleges, and other partners

Requirements:

• Proven work experience as a Tech Recruiting Manager
• Strong management skills
• Hands-on experience with Applicant Tracking Systems and HR databases
• Understanding out-of-the-box thinking for IT recruitment
• Ability to use social media platforms to attract candidates as well as, StackOverflow and GitHub
• Know how to put together virtual networking events, ethical hackathons etc.
• Knowledge of labour legislation
• Experience with (online, phone and in-person) interviews, candidate screening, and evaluation
• Familiarity with social media and other professional networks (like GitHub)
• Excellent verbal and written communication and team management skills
• Strong decision-making skills
• Bachelor’s in HR Management or Organizational Psychology advantageous

More about my Client’s fantastic position:

They are looking to hire a highly organised, detail-oriented Senior Executive Assistant to support their CEO. The ideal candidate should be able to successfully handle a wide range of responsibilities, including but not limited to supporting senior leadership in day-to-day operational duties, as well as general administration. The ideal candidate should thrive working in a fast-paced, scale-up environment and be excited about their mission and potential. You should have outstanding time management skills, professional communication skills (verbal, written), attention to detail, and a strong sense of security and discretion.

You are an ideal candidate if you have:

• A minimum of 10 years of previous experience as a Lawyer, or an Executive Management Assistant for a CEO or the Head of a large Technology Department.
• A law degree or bachelor's degree with a postgraduate business management qualification is Master's in Business Administration will be advantageous.
• Knowledge of different areas of the business and can ensure your work is synchronised so that the company moves forward.
• A proven track record of organising, coordination, and delegation.
• Experience leading a team (preferably Personal Assistants).
• The ability to apply strategy and invest and engage in it.
• Experience with mergers and aquisitions.
• Experience working in a technology company/department is advantageous.

Your roles and responsibilities

• Strategically managing the CEO’s office across key stakeholders
• Ensuring effective forward planning of the CEO’s day to day activities to ensure optimal time utilisation
• Preparing and reviewing documents and presentations on the CEO’s behalf
• Assisting the CEO with ever-changing strategic projects. Managing project-based tasks to ensure the CEO meets his deadlines, assisting with tracking priorities and metrics.
• Supporting the CEO in his projects, proposals, etc. through research, consultation, team management.
• Ensuring effective updating of own knowledge of systems and processes in order to develop, maintain and review administration systems to achieve maximum efficiency.
• Contributing to optimising work practices and procedures via suggestions and feedback.
• Effectively building, maintaining, and managing relationships with staff, colleagues, peers, and external business partners by liaising positively and professionally.
• Committing to working proactively to support both the team and project output.

Your skills and experience:

• Analytical skills. You can structure and process qualitative or quantitative data and draw insightful conclusions from You exhibit a probing mind and achieve penetrating insights.
• Communication. You speak and write clearly and articulately without being overly verbose or You know when and how much information to communicate. You maintain this standard in all forms of written communication.
• Digitally competent. You are aware of the most relevant or common technologies and can decide upon the most appropriate technology according to the purpose or need at hand.
• Intelligence. You learn quickly. You demonstrate the ability to quickly and proficiently understand and absorb new information.
• Proactivity. You act without being told what to You bring new ideas to the company.
• Problem-solving. You can solve problems by analysing situations and applying critical thinking to resolve problems. You can decide on courses of action and implement the solutions developed to overcome problems and constraints.
• Teamwork. You reach out to peers and cooperate with supervisors to establish an overall collaborative working relationship.
• Work ethic. You possess a strong willingness to work hard and sometimes long hours to get the job You have a track record of working hard.
• Flexibility/ adaptability. You adjust quickly to changing priorities and conditions. You cope effectively with complexity and change.
• ATTENTION TO DETAIL

Project Coordinator x 2 for CPT and JHB

Description

We have a vacancy for 2 Project Coordinators. Our client is a training and education provider recognized for innovation in design and excellence in delivery. The role involves Reporting, Seta Responsibilities, Assessments, Training Co-ordination and Administration to become part of the delivery teams that are responsible for the successful coordination of learning interventions from registration to graduation.

Your key performance areas will include but not be limited to the specifications below:

Reporting:
• Capture relevant information onto LMIS
• Compile and distribute learner feedback reports to relevant stakeholders
• Compile and distribute monthly progress reports to learners

SETA Responsibilities:
• Registration of learners onto the relevant SETA Management Information Systems (MIS)
• Upload credits onto the relevant SETA MIS as and when competency is achieved
• Ensure that learners are terminations or extension are processed when required

Assessments:
• Monitor and track formative and summative learner assessments
• Prepare portfolio of evidence files for moderation
• Ensure that assessment timelines are always adhered to

Training co-ordination:
• Co-ordinate training interventions (online and/or face to face)
• Prepare and collate training material timeously
• Ensure travel arrangements are coordinated in line with the client specifications

Administration
• Prepare learning material (print, bind and courier when applicable)
• Data capturing of intakes into relevant systems
• File and archive portfolios of evidence
• Scan and upload relevant documentation onto the share drive and LMIS

Minimum Requirements:
• Matric / NQF equivalent is essential
• A relevant tertiary qualification in Office Management, Business Administration or Learning and Development would be advantageous
• Previous work experience within an academic environment
• A valid driver’s license and be willing to travel
• Highly systematic and organized
• Ability to plan and schedule detailed projects professionally
• Intermediate MS word and MS Excel Skills
• Ensure that training interventions are coordinated and delivered in line with company objectives
• Ability to work independently and use own initiative
• Manage project expenditure within agreed budget limits
• Ability to work effectively under pressure and meet deadlines
• Build and maintain learner and client relationships and ensure effective communication
• A strong sense of accountability and work ethic
• High level of accuracy and attention to detail
• Excellent communication (written and verbal) and interpersonal skills
• Effective problem solving ability

Salary - Basic Salary will depend on experience

Undertakings - Criminal and Credit Check

Application Process:

Online applications will receive preference, don’t forget to include a head and shoulder photograph, alternatively e-mail CV’s to cape1@workafrica.co.za using “Project Coordinator CPT / JHB” in the subject heading of your application.

If you don’t hear from us within 2 weeks, please consider your application unsuccessful.

About our client

Our client is the UK’s most awarded VoIP provider for small and growing businesses.
As the challenger, they are all about changing the current industry practices, because it’s NOT okay to lock small businesses into 36-month contracts, charge them hidden costs and ugly cancellation fees, raise their in-contract prices, etc.
They want to give small businesses a better digital communication product with support than what is traditionally only available to big companies. That’s what inspires them.

Our client is looking for an outstanding Outbound Sales Manager to join the UK’s fastest growing and most awarded VoIP provider. Our client provides Fibre and VoIP services to UK small businesses at affordable pricing with unrivalled support.

The ideal candidate is a natural leader who can energise and motivate sales team leaders to perform at the highest levels. Candidate will report directly to Head of Sales based in the same Cape Town office (Claremont).

Skills & Requirements:

• 2+ years sales management experience with track record of achieving high targets

• Proven ability to lead and energise sales teams and create positive buzz daily

• Outbound telesales experience targeting UK market

• Strong verbal and written communication skills

• Excellent presentation skills, as well as the ability to motivate, teach and inspire

• Ability to use CRM, Dialer and sales automation software to manage efficiently

Responsibilities

• Work closely with Head of Sales to help start up and grow cold calling telesales team to 30+ telesales agents.

• Put in place structure with proper metrics monitored daily to manage team effectively and continually improve team performances.

• Work with Sales Academy to ensure right candidates are recruited and trained for outbound telesales with feedback to improve recruitment.

• Continually review and optimise all sales processes including recruitment, training, onboarding, coaching and mentoring.

• Ensure full compliance of policies and procedures and work with HR to conduct disciplinaries.

The DevOps Engineer will be responsible for managing infrastructure which includes setup, monitoring, resource allocation, and deployment architecture using a wide range of AWS and Azure cloud technologies.

EXPERIENCE, SKILLS, AND KNOWLEDGE
? 3-4 years of experience working as a DevOps Engineer.
? 3-year degree/diploma in the technology field.
? AWS DevOps Professional Certification.
? Good understanding of Agile processes.
? Practical experience working with automated deployments and source control.
? Ability to code and script.
? Excellent problem-solving and troubleshooting skills.
? Process-oriented with great documentation skills.
? Knowledge of best practices and IT operations in an always-up, always-available service.
? Experience administering and deploying development CI/CD tools such as Git, Jira, GitLab, or Jenkins.

FAMILIARITY WITH THE FOLLOWING TECHNOLOGIES WOULD BE IDEAL
? Container orchestration services - Docker, Kubernetes, Elastic Beanstalk.
? Infrastructure As Code technologies - Terraform, Ansible.
? Agile software development in Python, Go, Java, JavaScript, Typescript.
? Significant experience with open-source operating system environments.

KEY PERFORMANCE AREAS
1. Project Planning
? Participate in the processes of strategic project-planning meetings.
? Providing guidance and expertise on system options, risk, impact, and costs vs. benefits.
? Create and share operational requirements and development forecasts to allow timely and accurate planning of projects.

2. Development
? Responsible for developing and building IT solutions.
? Install and configure solutions, implement reusable components, translate technical requirements, assist with all stages of test data, develop interface stubs and simulators, and perform script maintenance and updates.

3. Deployment
? Build automated deployments through the use of configuration management technology.
? Responsible for making modules ready for production, which entails moving them according to specific procedures and documenting knowledge transfer.

4. Maintenance and Troubleshooting
? Responsible for routine application maintenance tasks.
? Create requirements and procedures for implementing routine maintenance.
? Troubleshooting existing information systems for errors and resolving errors.

5. Performance Management
? Evaluate existing applications and platforms.
? Give recommendations for enhancing performance via gap analysis, identifying the most practical alternative solutions, and assisting with modifications.

6. Writing software in line with industry standards and design patterns
? Guide and implement software and product design.
? Produce code in line with project requirements.
? Implement and maintain appropriate security standards.
? Perform and request code reviews.
? Write and maintain unit and functional tests.

7. Debugging software for optimum functioning
? Reproducing and locating the source of reported bugs and issues.
? Fix bugs and issues.
? Communicate errors and solutions to product owners.

INDIVIDUAL COMPETENCIES
? Accountability and Execution
? Adaptability
? Control and Efficiency
? Information Monitoring
? Initiating Action
? Optimizing Diversity
? Ownership
? Planning and Organizing
? Technical Knowledge
? Team Orientation

WHY WORK FOR US:
? We are passionate about the personal development of our team members
? We offer the opportunity to have purpose in your role
? Positive and Productive team culture
? Trust & Accountability are important factors in how we work
? We manage our teams based on outcomes, not attendance and understand the value of flexibility and work life balance

We are a cross-functional team of techies and creatives with proven experience, and together we are a powerhouse of innovation, technology, strategy and design. We have developed structures and processes that support our business goals, but more importantly enable our teams to perform optimally. We offer full-stack web and mobile development services and always aim to be at the forefront of new
technology. We have a very relaxed environment for those who choose to work from our awesome offices in Century City. Friday's end early with remote leadership standups covering a wide range of tech
innovation topics, hobbies and project updates.

WHO WE’RE LOOKING FOR:
We are looking for a talented Senior Software Developer with 6+ years of coding experience to develop, build and operate sophisticated large-scale transactional systems as well as lead and mentor their
development team.

EXPERIENCE AND SKILL SET:
Our tech stack of choice is Python and Django, but we’re open to applicants who have knowledge in other object-orientated languages and MVC frameworks. Exposure to GoLang will be advantageous.

KEY PERFORMANCE AREAS:
1. Writing software in line with industry standards and design patterns
? Guide and implement software and product design
? Produce code of the highest quality
? Produce code in line with project requirements
? Implement and maintain appropriate security standards
? Write and maintain unit and functional tests

2. Debugging software for optimum functioning
? Reproducing and locate the source of reported bugs and issues

? Fix bugs and issues
? Communicate errors and solutions to product owners

3. Maintaining software and related repositories and databases
? Manage source code and versioning
? Manage to branch and pull requests

4. Managing Projects
? Provide accurate estimates for new work and assessment for work completed
? Manage projects task in line with project workflow
? Identifying and suggesting functional improvements
? Work with product owners to plan and execute project sprints
? Maintaining detailed documentation for software components

5. Leading & Mentoring
? Provide mentorship to peers and team members
? Strategic thinking around database and architectural design
? Participate in code reviews and contribute to the team’s continuous upskilling

6. Keeping current with the development environment
? Maintain and improve skill set
? Identify developmental needs and motivate for additional training

PERSONAL COMPETENCIES:
? Collaborative
? Problem solver
? Independent thinker
? Organized
? Professional
? Knows how to manage stress when under pressure
? Displays self awareness and leadership

WHY WORK FOR US:
? We are passionate about the personal development of our team members
? We offer the opportunity to have purpose in your role
? Positive and Productive team culture
? Trust & Accountability are important factors in how we work
? We manage our teams based on outcomes, not attendance and understand the value of flexibility and work life balance

Scrum Master works across a couple of projects and teams simultaneously. The role is critical to helping drive the high performance of the teams to help meet critical deadlines.
The Scrum Master exists to create a culture of accountability and teamwork, driving the adoption of Scrum processes, and working with the team to continuously improve on the process. They are responsible for the day to day management of sprints, practicing all necessary ceremonies, producing relevant artefacts and reporting on projects in a timely manner.

Qualifications and experience
The ideal candidate should demonstrate the following qualifications and experience.
Minimum requirements:
? A certificate of completion of relevant local or international Scrum Master or Agile Project Management training
? 2-3 years in an Scrum Master Role
Advantageous requirements:
? Experience in FinTech or Retail industry
? Certified Scrum Master or Professional Scrum Master certification

Key Performance Areas
1. Coach agile teams
? Define and document the processes most suitable to Byte Orbit’s situation
? Help teams implement the practices best suited to our environment
? Guide development teams to higher scrum maturity, implementing changes to improve productivity
? Onboard new teams and team members
? Coach team members across the business in agile practices
? Drive agile culture and create a learning environment for continuous improvement of processes

2. Manage project scope and progress
? Participate in defining and managing product roadmap
? Work with product owners to manage backlogs and new requests
? Participate in backlog grooming

3. Handle sprint planning
? Plan sprints
? Work with the development teams on estimating effort
? Assist with writing user stories, acceptance criteria and test cases
? Assist with prioritization of stories and deliverables

4. Manage sprint deliverables
? Coordinate sprints, retrospective meetings and daily stand-ups and other ceremonies
? Remove impediments as they arise to ensure consistent flow of work
? Resolve conflicts and queries
? Facilitate internal communication and effective collaboration

5. Reporting
? Monitor project progress and provide relevant feedback and reporting to product management team
? Ensure deliverables are up to quality standards at the end of each sprint
? Provide feedback to all stakeholders regarding project progress
? Provide relevant sprint reports, cadence, velocity etc to project team

The ideal Scrum Master is:
? An honest and straightforward communicator
? Highly organised with a passion for quality and delivery
? A self starter who can think independently, but who is also collaborative team player
? A systems thinker who is able to hold the context of the big picture while discussing details
? A problem solver by nature with the ability to think creatively
? Organised and remain professional even under pressure
? Promoter of agile values and principles
? Influential and able to motivate others
? Observant, a good listener and facilitator

The ideal Scrum Master has:
? Solid knowledge of agile frameworks and methods
? A proven track record leading and coaching scrum teams
? Great verbal and written communication and presentation skills
? Professional in appearance and behaviour

We are looking for a dynamic Marketing & Design Assistant with 1-2 years experience to join our marketing team. The ideal candidate will have an aptitude for both design and content marketing, which includes the ability to conceptualize and design marketing collateral, schedule content and assist with basic copywriting. This role would also assist the marketing team with achieving their marketing objectives internally & externally, which includes Go-to-Market initiatives.

Skills & requirements01.EXPERIENCE & SKILL SET:

The successful candidate should be familiar with and be able to execute design activities in a project with guidance from the Marketing and Design teams

Have good working knowledge of company design tools & processes

(Canva, Figma, Miro & Trello)

Have a good understanding of the design specs for each social media platform

Interest in GoToMarket development and able to assist with implementing the strategies in the market through the use of data, voice of the customer and stakeholder inputs.

02.WHAT YOU WILL DO:

Design:

Assist in developing new marketing and design concepts

Design promotional material based on existing CI and assets

Test graphics on different devices and social media platforms

Strengthen the brand image

Compose ad-sets that reflect the vision and message of our brand, enabling followers to relate and build a relationship with our business

Marketing:

Assist with the implementation of marketing initiatives together with the Marketing Team

Assist and provide creative input for content calendar planning

Collaborate with internal stakeholders on marketing needs

Scheduling content on various social media platforms

Company newsletter content planning & design

Assist with campaign tracking and reporting

Improve general marketing efforts with recommendations

Go to Market:

Assist the Head of Special Projects with the implementation of the GTM strategy for the company

Researching of industry trends that relates to the desired market and study behaviours

Assist in planning, designing, executing and analysing campaigns focused on customer growth

Compile concise reporting based on GTM activities to HOD

03.THE IDEAL ASSISTANT WOULD BE:

• Self driven and autonomous
• A great collaborator
• Have the ability to function across teams - Marketing / design / internal teams
• Able to work with the design manager to maintain a good workflow and organisation of design files

Our client is currently looking for six (6) Junior First Line Analyst Service Desk Contractors. The contract period is three to six months and will be based in Northern Suburbs Cape Town. Must be able to start 1 July 2022

Day to Day Duties

• As an employee of CC, it is a requirement to fulfil certain daily tasks and duties on time as part of your roles and responsibilities.
• Always meet customer expectations
• Communication internally and to customer should be on time.
• Reflected in work logs.
• Time management:
• Lunch & breaks = 1 hour daily in total
• Proof of consultation with team members when shifts are swapped. Management will assist after this consultation as proved unsuccessful.
• Monitor availability of the team’s time management, being responsible for cover and well being of the Service desk.

Ticket Logging

• To fully understand the client business environment and potential impacts and severities IT related incidents may have to both user and business.
• Accurate logging of all ticket information - ensure full understanding and interpretation of details provided by the end-user.
• To ensure familiarity with client business imperatives, technologies and support processes.
• To ensure acknowledgement of all tickets logged and/or assigned to necessary support groups or associated vendors, within timescales identified within the Service Level Agreement.
• To provide a technical understanding and effective communication to the end-user to assist in resolving any tickets where possible First Time Fixes or even First Line Fixes. This entails:
• Quickly identify, diagnose and troubleshoot
• Identify solutions, through either verbal, front line or Client authorised First Time Fixes
• Ensure correct business severity is identified, based on business impact (GSD Operative to advise user of Impact where necessary) and escalate tickets deemed as high and critical to Client environment, including country, regional and global support management, within agreed timescales
• Accurate identification and assignment to resolver groups.
• Provide ‘proactive’ communication as well as ownership when performance or capacity-related monitoring tools alert to a threshold has breached.
• To provide First Line Support to other clients out of normal UK Business hours where this falls into the current shift rotation.
• Potential overflow logging will be required (secondary analyst to other GSD customers).

Incident Management

• To be fully responsible for progression of each ticket logged on the ticket management system irrespective of End User geography, application or resolver group

Mailbox management

• Management and maintenance of the mailboxes.
• Correct logging
• Tagging emails
• Filing away
• Advising users of references numbers

Essential Knowledge/SkillsA strong service-oriented (‘can-do’) culture, with a strong focus on the ‘internal customer’ approach, committed to exceeding customer expectations.

• Global customer, with a 24 x 7 shift pattern.
• Solid and stable connectivity while working from home – reliable fibre area and LTE connection is essential run the service (video is required)
• Eloquence – verbal and written skills in English are an essential skill to converse with the US user community.
• Good communicator with the user environment.
• Dynamic but aware of the views and feelings of others.
• Able to operate as a good team player.
• Drive and Energy.
• Has an analytical and logical ‘mindset’ when dealing with issues. Demonstrate clear purpose, enthusiasm and commitment.
• Be able to use varying styles of communication to suit the occasion and the audience.
• Suggest new ideas within the team.
• A high command of the English language both written and verbal is essential.
• Self-motivated with the ability to work unsupervised.
• Attention to detail
• Punctuality
• Excellent verbal and written communication skills

Essential Qualifications

• Grade 12 – subjects: Mathematics, Computer Science.
• Good working knowledge of MS Office & Windows XP/Windows7
• 18- 24 months year in the Customer Service industry
• Basic trouble shooting abilities in the technical / Networking environment
• Available immediately
• IT Tertiary Qualification/Certificate
• 18-24 months IT Service Desk Experience (Must be technically strong)
• Willing to work on a 24/7 rotational shift roster.
• Contract duration is 3-6 months.
• Willing to work from office. Using own/reliable transport.

Desirable Qualifications

• ITIL Foundation v 3 / Good understand of ITIL
• MCSE
• MCP Certified
• MCDST Certified