Education: Degree/Diploma Experience: 5-10+ years Reference: HOO2021 Job Description: Head of Operations We have an amazing opportunity for a Head of Operations in Johannesburg!
We require a candidate with: • Grade 12 • Bachelors degree advantageous • Management qualification advantageous • Proficient in Microsoft Office packages Required Minimum Work Experience • 8 - 10 years' outbound call centre experience • 5 - 8 years at senior management level Technical and Behavioural Competencies Required Technical Behavioural • MS Office skills • QA Experience • Recruitment experience • Strong Reporting skills, including data sanitization, building reports etc. • Strong Excel skills • Demonstrable competency in strategic planning and business development • Working knowledge of data analysis and performance/operation metrics • Strong focus on implementation and delivery • Excellent attention to detail • Approachable • Able to work under pressure and tight deadlines. • Great communication skills • Integrity, honesty • Proactive - capable of identifying and initiating change. • Relationship building • Structured and detail orientated
Should you meet the requirements for this position, please email your CV to firstname.lastname@example.org. You can also contact Daniela on 031 350 4019 or alternatively you can visit our website www.goldmantech.co.za
Should you not hear from us within 3 days, please consider your application unsuccessful.