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2 years of call centre sales experience
? 1 year of Warranty/VAPS experience is essential
? Fluency in English is essential plus one other official language.
Key Responsibilities • To maximise policy sales and monthly written premium in a
compliant and customer centric manner.
• To be responsive, courteous and professional in dealing with the
Company’s supporting lead providers and customers.
• To execute the sales process with skill, knowledge, diligence and
integrity.
• To optimise each lead by selling additional products where these
are available.
• To use appropriate interpersonal skills and communication
methods to gain acceptance of our products from potential
customers.
• To accurately identify the needs of the customer by asking
effective questions and listening attentively.
• Match benefits accordingly and demonstrate how a product
satisfies their needs.
• To understand objections and overcome them with an
appropriate response.
• Strive to become an expert in your field through observation and
Matric
? RE5 (Preferred)
? FETC: Short-term Insurance NQF4 or better (Preferred)
? Meet the regulatory requirements (e.g. DOFA period, FAIS Fit &
Proper)
Experience and skills
required
? 2 years of call centre sales experience
? 1 year of Warranty/VAPS experience is essential
? Fluency in English is essential plus one other official language.
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