Job Summary
Non-Motor Claims Validation and Settlement
Requirements:
- Matric
- RE 5
- Higher Certificate in Short Term Insurance NQF 5 or Full Qualification NQF 4
- 1-2 years of work experience in claims validations and settlement
- Exposure to short term insurance claims administration
Duties:
- Validation of claims in line with checklist and SOP’s ? Appointment of necessary providers
- Authorizations\Settlement of claims
- Rejection of claims
- Processing payments within the turn-around time
- Payment confirmations to Brokers and Suppliers
- Assisting clients and brokers over the phone/email with claims and queries
- Complaints handling and resolution
- Liaising with Service Providers
- Liaising with brokers and clients