Customer Success Account ManagerRandburgR60000 CTC per month
Customer Success Manager
Head of Vertical, Car Division
Main Purpose of Role
My Client is looking for a very talented Customer Success Manager who will be responsible for building and maintaining long-term and trusting relationships with their clients. Their clients are all top-tier businesses with large budgets and huge potential for growth.
The successful candidate will be responsible for managing a portfolio of assigned clients, they will develop and grow business from existing clients and actively seek new growth opportunities within their client base. Operate as the lead point of contact for all matters specific to their client base. They will oversee customer account management, including negotiating contracts and agreements, client relationship management, and maximizing long-term profit.
They believe in providing their clients with the best service possible and as such ensuring that their clients are happy and well looked after. It’s a key objective of the role.
Required Qualification and Experience
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