Job Summary
Our client is looking for a detail-oriented and highly organised Administrative Clerk that will provide efficient administrative and client service support within a Medical Scheme Brokerage environment. The role involves handling general client services and new business administration while ensuring accuracy, compliance, and high service delivery standards.
Minimum requirements:
- Matric
- A qualification in Marketing or Accounting would be advantageous
- Reliable transport
- Fluent in Afrikaans and English
- Proficient in MS Office
- Minimum 2-3 years' experience in a similar role
General Client Service:
- General Client Services
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Issue and manage tax certificates and membership cards
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Update client contact details, including surname changes
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Nominate or change General Practitioners (GPs)
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Handle premium-related queries, including premiums in arrears and income verification
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Process student and adult membership updates, ensuring special premium rules are applied
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Update banking details, including debit order date changes, reinstatements, and mandates
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- New Business Administration
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Schedule and manage diary appointments
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Process new business applications, including Scheme and GAP products
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Administer UHB fees
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Handle broker appointments
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Add or remove dependants
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Process main member changes
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Manage cancellations and option changes
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Remuneration:
R 7 000 - R 9 000
Working hours:
Monday to Friday: 08:00 - 17:00
IMPORTANT:
- Applications close 15 February 2026
- If you do not receive feedback within 14 days, your application is unsuccessful
- Only applications submitted via the Ditto Jobs platform will be considered
- Only candidates who meet all our client's minimum requirements will be contacted
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