A large, established organisation is seeking a Senior IT Infrastructure & Support Manager to take ownership of its end‑to‑end IT support and facilities environment. This role carries responsibility for infrastructure, hardware, desktop support, security, and policy management supporting approximately 3 000 IT consultants.
In addition to IT operations, the role includes oversight of building maintenance, renovations, repairs, and facilities management, requiring a leader comfortable operating across both technical and operational domains.
Key Responsibilities:- Lead and manage IT infrastructure, hardware, desktop support, security, and policy management functions
- Oversee IT service delivery for a large consultant user base
- Manage and coordinate building maintenance, renovations, and repairs
- Lead, coach, and mentor a team of IT support and building management staff
- Ensure stability, security, and continuous improvement across all environments
Job Experience and Skills Required:- Relevant tertiary degree in IT or a related field
- Minimum of 10 years’ experience in IT infrastructure, hardware, and desktop support roles
- Extensive hands‑on experience supporting a Microsoft‑based environment
- Proven experience managing teams of 8 - 12 technical and operational staff
- Strong leadership, coaching, and mentoring capabilities
- Broad understanding of IT security, infrastructure, and policy management
- Ability to operate at both strategic and operational levels
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Frankie DeppeSpecialist Recruitment Consultant
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