Our client in the financial advisory and healthcare solutions industry based is seeking to employ an Employee Benefits Advisor to join their team based in Kloof, Durban.
The Employee Benefits Advisor is responsible for establishing new employee benefit client relationships, maintaining and growing existing portfolios, and strategically developing the employee benefits team.
The role requires strong compliance knowledge, client engagement capability, and the ability to deliver strategic benefit solutions to management committees and members.
Requirements:
Responsibilities, but not limited to:
New and Existing Employee Benefit Clients
Present to management committees
Conduct annual review and member presentations
Monitor employee benefit revenue reporting for completeness and accuracy
Compliance and Process Management
Agree and document services to be provided
Provide and explain regulatory disclosures
Draft and sign service level agreements and mandates
Conduct financial needs analysis for employee benefit members
Source quotations and prepare product recommendations
Consolidate recommendations and action steps into presentations for management committees
Ensure clients complete and sign all required documentation
Adhere to compliance, operational procedures, and practice management standards
Execute and monitor post-meeting action items
Maintain required CPD points
Communication and Client Relationship Management
Communicate instructions clearly to internal and external stakeholders
Maintain a professional, friendly, and client-centric approach
Practice Management
Implement systems to track and monitor:
FICA and FAIS compliance
Service level agreements and mandates
CRM updates
Timeous reviews and servicing
Team Development
Create an environment that encourages team growth and excellence
Identify and support training and development opportunities
Attend regular team meetings
Greater Office Contribution
Mentor employees where appropriate
Uphold company values of Integrity, Respect, Ownership, and Excellence
Please note that should you not receive a response within 2 weeks of applying, you may consider your application unsuccessful.
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