Senior Project Manager

At iOCO, we're more than just a company; we're a dynamic team committed to pioneering solutions that matter, driving business agility, and ensuring digital resilience for our clients.

We are seeking a Senior Project Manager to lead one or more large-sized projects of moderate to high complexity with a medium- to large-sized team. The Focus will be the creation of the project vision and planning documents as well as managing the implementation, reporting, and performance of the overall project with the expectation of delivering on time, within budget, and to scope.

Please note that this role is hybrid in Cape Town.

What you’ll do:

The Project Manager will establish and maintain the delivery framework required to coordinate all activities across the initiative. Their responsibilities will include, but are not limited to:

• Setting up the overall project structure, including governance forums, roles and responsibilities.
• Coordinating and facilitating workshops with stakeholders, delivery teams, and external vendors.
• Developing and maintaining a consolidated project plan with clear milestones for each workstream.
• Tracking progress across all teams and providing consolidated reporting to stakeholders.
• Managing dependencies, risks, and issues across business and technical teams.
• Overseeing contracting and engagement with external service providers or vendors as required.
• Ensuring alignment across business, technology, compliance, and operations stakeholders.
• Providing regular communication and updates to senior leadership on progress and blockers.

Key Deliverables from the Project Manager

• Comprehensive project plan with milestones, timelines, and interdependencies.
• Workshop schedules, agendas, and documented outputs (decisions, action items, etc.).
• Consolidated status reports (weekly and monthly) with RAG status indicators.
• Risk, Issue, and Dependency logs with clear owners and mitigation plans.
• Contracting delivery timelines with dependent teams.
• Consolidated view of delivery timelines across business and technology teams.
• Change management plan to support adoption and communication of new capabilities.

Project Setup Requirements

• Establish project governance forums (steering committee, working groups, etc.).
• Set up collaboration tools and reporting templates (project plan, RAID log, dashboards).
• Baseline scope, timelines, and success metrics for delivery.
• Agree on stakeholder engagement and communication plan.
• Identify and secure resources (people, systems, budget).
• Ensure alignment with compliance, risk, and operational readiness requirements.

Your expertise:

• 8-10 years’ experience in Project Management, with a strong track record of leading and completing projects
• Essential Domain knowledge required : Rewards Environment exposure and previous experience in rewards programmes; rewards models, rule changes, and partnership strategy & onboarding. Rewards Programme lifecycle management experience.
• Experience in Agile Methodologies
• Ability to work in complex, dynamic, and evolving environments.

Qualifications required:

• Relevant Tertiary Degree in (Finance, Information Technology, Computer Science)
• Essential Certifications: Project Management Professional (PMI- PMP / PgMP / ACP / CAPM) / PRINCE 2 Agile Practitioner, SAFe Lean Portfolio Management,
• Preferred Qualifications: Certified Scrum Master (CSM)

Personal Attributes:

• Decision Making
• Stakeholder Management
• Facilitating Change
• Influencing
• Building Partnerships
• Customer Orientation
• Cultivates Innovation
• Results Driven with collaborative approach
• Ensures Accountability
• Manages Conflict and Obstacles effectively
• Independence self-starter
• Situation adaptability & managing ambiguity