Europcar is looking for a Rental Agent based at their Stellenbosch branch. The Rental Agent provides the both front line and back line service to customers, assisting customers with the pickup and return of their rental vehicle, and with all other requests for assistance related to reservations, vehicle change-overs, during or post-rental queries etc. We hire people who clearly understand that we sell a service, and that service delivery is our biggest differentiator when customers choose who to rent from.Please only apply if you are someone who derives satisfaction from being of service, can cope well under pressure and have the ability to consistently make customers feel special. Only apply if you are someone who does not need to be reminded of the impact that your work makes on the perception of the customer’s experience. If you take pride in your work, and are not just looking for a job but want to build a career in a challenging, fast-paced, and dynamic environment? You know how to remain calm under high levels of pressure...but thrive under that pressure?… Highly energetic and self-motivated – someone who is always eager to learn, have fun and for whom achievement of the team’s results is what makes them tick..? If this is you, this role is the one for you!
Motus is a diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence — primarily in the UK and Australia. Motus’ unique business model is fully integrated across the automotive value chain through its four key business segments: Import and Distribution; Retail and Rental; Motor-related Financial Services; and Aftermarket Parts.
Our vision is to improve people’s lives by envisioning, innovating and creating new avenues of access to leading edge mobility solutions (products and services) at competitive prices through our strong relationships with suppliers and principals, while ensuring sustainable value creation for all stakeholders. We aim to exceed employees’ and client expectations and become OEM’s trusted partner of choice in the geographies in which we operate.