Job Summary
Our rapidly growing client is looking for an enthusiastic and highly motivated Senior Escalations Engineer.
Requirements as follows:
Essential
- Hold at least 1 relevant certification.
- Cisco, Microsoft, VMware or CompTIA
- Have at least 5 experience with core IT infrastructure, that being, Servers Storage and Networking.
- Have excellent working knowledge of Exchange, either on-prem or the online version.
- Have a good understanding of DNS DHCP NAT & Subnetting.
- Worked extensively with MS Active Directory, Specifically AD replication Group Policies.
- A proven ability to quickly and methodically resolve technical and user related issues.
- Have excellent organisation and administration skills.
- Exceptional verbal, written and communication skills.
Beneficial
- Previous experience working for an MSP.
- Very strong knowledge and experience of using Microsoft 365 application stack.
- Experience in mixed environments, specifically with Active Directory and Azure AD.
Send CVs through to talent@pronel.co.za ONLY if you meet the above requirements.
Kindly note, due to high influx of CVs, only suitable candidates will be contacted.
If you do not hear back from a consultant within 5 to 10 days of your application, please consider yourself unsuccessful this time around