As the Workflow Manager, you will execute capacity ramp up and ramp down across Customer Service internal sites, drive productivity and cost-efficiency by systematically challenging operations teams across multiple geographies. The ideal candidate will possess a strong analytical background that enables him/her to analyze and standardize workflow activities across his/her team.
This person would be responsible for managing the team that executes short/long term capacity plans by aligning actual staffing to forecasted requirements. He/she will be leading a team of analyst who will be responsible for their performance in ensuring staffing accuracy in the internal network for service level delivery.
This alert already exists for this Email.
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Your account has not been verified. Please use the verification link sent via email.Resend Verification Link