Our client a multi sensory specialist, located in Cape Town (Mowbray), seeks to appoint a Service Representative.
The purpose of this role;
- To ensure that client systems are working properly and are up-to-date.
- Responsible for all technical related service in designated region.
- To ensure client satisfaction and product value
- The ability to wire a domestic power plug and use screw drivers, pliers and a drill.
- Driver’s licence.
- PC literacy.
- Ability to communicate on all levels with clients
- Client base
- Manual message updates
- Fixing breakdowns – Music On Hold
- Facilitating new client installation – Scent & Instore Music
- Keep up-to-date with new PABX systems and technology.
- CRM Data Capture
- Update client records
- Maintain Service Kit
- Attend branch meetings
- Assist with office admin and vehicle maintenance