Job Summary
Purpose of the Job:
To ensure that efficient and cost effective business solutions and processes are in place to address business needs/requirements.
Job Objectives entails:
- To understand the current business environment
- To identify and understand business requirements
- To determine a suitable solution to address business needs/requirements
- To deliver the required solution
- To train business users
- To continuously support the business environment
- To lead, mentor and coach junior and intermediate BA’s within the stream.
Job Objectives:
To understand the current business environment:
- Analyse and understand the current business environment
- Analyse and understand the current business strategies
- Understand the current trends and developments in the industry
To identify and understand business requirements:
- Work with user departments in the identification and documentation of user requirements
- Assess and document the business implication of user requirements to the business process involved
- Propose and document process improvements where appropriate
- Define business rules and guide the implementation of these rules in the development of the various application systems
To determine a suitable solution to address business needs/requirements:
- Works closely with System Analysts and Project Managers to design and implement solutions
- Provide input on alternatives presented by the technical designers and answer detailed questions regarding the business design
- Engage the most appropriate business representatives to obtain input and agreement on alternatives that are presented
To deliver the required solution:
- Research, document and prepare business cases on appropriate technologies, which will align with the business strategies of the organisation
- Define scope of solution and ensure understanding of scope by business user
- Review technical solutions and As Is business processes against business requirement specification
- Documenting and evaluating required data and information
- Facilitate and co-ordinate User Acceptance Testing
- Understand, document and escalate project risks
- Liaise with other project areas to co-ordinate interdependencies and resolve issues
To train business users:
- Render support and facilitate sessions for end-users, including training where applicable
To continuously support the business environment:
- Maintain an understanding of enterprise business initiatives and objectives, the various line portfolios, and current trends and developments in the technology field
To lead, mentor and coach junior and intermediate BA’s within the stream:
- Assist Senior Business Analyst to monitor portfolio activities
- Coaching and mentoring for the domain stream BA’s in BA tools and processes
- Provide input to strategic planning and setting of goals objectives
- Prioritise business requests
- Understand interdependencies across capability areas
- Manage BA workload
- KPA/KPI monitoring
- Manage BA leave, overtime, etc.
Qualifications
Essential:
- Essential: Related tertiary qualification
Desirable:
Experience
Essential
- 5 years Business analysis experience within payments
- 5 years ERP systems
- 2-3 years Retail industry
- 2-3 years SAP experience
Desirable:
- SAP Training and Coaching experience
Knowledge and Skills
Essential
- Formal training in business analysis and design methodologies
- Experience in participating in projects
- Solid track record in successful delivery in the BA environment
Desirable
- Experience in a global business environment is preferred
- Business understanding of the broader retail industry will be advantageous
Kindly regard your application as unsuccessful if you have not heard from the agency within 2 weeks.
