Junior Training Facilitator

Location: Pomona, Kempton Park

Position Type: Full-Time

Working Hours: 07:30 – 17:00

Role Overview

We are looking for a Junior Training Facilitator to deliver structured training programmes across the business and at client sites.

This role is ideal for someone who enjoys being in front of a classroom, engaging with people, and creating an energetic learning environment. All training material will be provided, along with facilitator guides — your focus will be on delivering the training effectively and managing the full classroom experience.

You will also be responsible for the administrative side of training, ensuring that all attendance records, feedback forms, and reporting requirements are completed accurately for compliance purposes.

Key Responsibilities

Facilitation

• Facilitate training sessions using provided material and facilitator guides
• Deliver highly interactive sessions using icebreakers, energisers, and group discussions
• Manage the classroom environment, ensuring participation and engagement
• Maintain energy levels throughout sessions
• Adapt delivery style to suit different learner levels (including senior staff and slower learners)
• Facilitate occasional one-on-one training sessions (e.g. sales coaching)
• Keep sessions aligned to timeframes and training objectives

Training Preparation & Setup

• Prepare training materials prior to sessions (printing, organising manuals, etc.)
• Set up training venues (projector, screen, seating, materials)
• Ensure all logistics are in place before the session starts

Administration & Compliance

• Ensure attendance registers are completed accurately
• Collect all required documentation:
• Training evaluation forms
• Facilitator feedback forms
• Capture learner information on internal spreadsheets
• Upload required documents to internal systems
• File hard copy documentation correctly
• Ensure all records meet compliance and reporting requirements

Coordination

• Assist with basic training coordination (e.g. confirming attendance, reminders if required)
• Travel to client sites to facilitate training when needed (use of company vehicle provided)

Performance Measures

Success in this role will be measured by:

• Learner feedback (training evaluation forms)
• Facilitator feedback scores
• Accuracy and completeness of administrative work
• Observable behavioural changes from learners (based on POE submissions)

Minimum Requirements

• Facilitator Certificate (essential)
• Minimum 4 years’ facilitation experience
• Strong classroom management skills
• Valid driver’s licence and own transport (to get to Pomona)

Advantageous:

• Assessor qualification
• Experience in security, logistics, or manufacturing environments
• Ability to communicate in additional South African languages

Key Competencies

• Confident and engaging presenter
• Highly organised and detail-oriented
• Strong ability to manage different personality types
• Able to facilitate across all levels (blue collar to senior management)
• Comfortable handling difficult or disengaged learners
• Able to work independently with minimal supervision
• Energetic and proactive

Working Style

• Initially guided and supported through “train-the-trainer” sessions
• Expected to become fully independent over time
• Must be comfortable working with a remote L&D Manager
• Strong ownership of both facilitation and admin responsibilities

Recruitment Process Requirement (Important)

As part of the application, candidates must include the following in their cover letter:

• A list of training courses they have facilitated
• Typical number of attendees per session
• The levels of employees trained (e.g. blue collar, admin staff, middle management, senior management)
• Any specialist or preferred courses they enjoy facilitating, and why
• A brief description of their facilitation style

Shortlisted candidates will be required to:

• Conduct a mock facilitation session
• Submit a sample training agenda or lesson plan

Tone Check (Important)

This role is not for someone who just “reads slides.”
We are looking for someone who can:

• Bring energy into the room
• Engage people properly
• Take ownership of the full training experience