Job Summary
To provide efficient and professional counter sales service by assisting customers, processing sales transactions accurately, and ensuring excellent customer satisfaction while supporting overall store operations.
Key Responsibilities
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Greet customers promptly and assist them with product enquiries.
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Identify customer needs and recommend suitable products or alternatives.
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Process sales transactions accurately, including cash, card, and invoicing.
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Prepare quotations, sales orders, and invoices as required.
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Maintain product knowledge to provide accurate information to customers.
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Handle customer complaints and queries in a professional manner.
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Ensure shelves and displays are neat, stocked, and correctly priced.
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Liaise with the warehouse or stores department regarding stock availability.
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Perform daily cash-ups and ensure compliance with company procedures.
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Adhere to health, safety, and company policies at all times.
Minimum Requirements
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Grade 12 / Matric certificate.
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Previous experience in counter sales or retail sales (advantageous).
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Basic computer literacy (POS systems, email, and MS Excel).
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Good numerical and cash-handling skills.
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Ability to work under pressure in a fast-paced environment.
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