Job Summary
We are seeking Field Service Technician's to provide onsite technical support to clients across South Africa.
Key Responsibilities
Install, configure, maintain, and troubleshoot POS systems, servers, PCs, printers, networks, and related hardware.
Diagnose and resolve hardware and software issues within client environments.
Perform onsite installations, repairs, maintenance, and system upgrades.
Respond to logged support requests and ensure timely resolution of incidents.
Maintain accurate service records, site reports, and inventory information.
Provide user support and basic end-user training where required.
Liaise with clients, suppliers, and internal stakeholders to ensure service excellence.
Travel to client sites and support multiple locations as required.
Minimum Requirements
Relevant IT qualification (A+, N+, Diploma, Certificate or equivalent).
Experience in desktop support, field service, POS support, networking, or hardware troubleshooting.
Good understanding of Windows operating systems, networking, servers, and peripheral devices.
Strong troubleshooting and customer service skills.
Ability to work independently and manage multiple priorities.
Essential Requirements
Valid driver's licence.
Own reliable vehicle.
Please note that frequent travel to client sites forms an essential part of this role. As a result, possession of a valid driver's licence and access to a reliable vehicle are inherent requirements of the position.