Import Controller

Operations

Job Purpose

The Import Controller is responsible for managing and coordinating all import-related activities to ensure the timely and cost-effective movement of raw materials, packaging, and finished goods into the country. This role plays a critical part in supporting production, inventory management, and distribution in a fast-paced FMCG environment. 

Key Responsibilities

• Import Coordination 
  • Manage the end-to-end import process from purchase order placement to delivery. 
  • Ensure compliance with international trade regulations, customs requirements, and company policies. 
  • Liaise with freight forwarders, shipping lines, clearing agents, and suppliers to track shipments. 

• Documentation & Compliance 
  • Prepare, review, and manage import documentation (commercial invoices, packing lists, bill of lading, certificates of origin, etc.). 
  • Ensure HS codes, tariff classifications, and duty calculations are accurate. 
  • Monitor compliance with SARS (Customs) and other regulatory requirements. 
• Cost Management 
  • Negotiate freight rates, clearance charges, and other logistics costs with service providers. 
  • Monitor landed costs to ensure accuracy and cost-effectiveness. 
  • Identify opportunities for cost savings within the import supply chain. 
• Stakeholder Management 
  • Collaborate with procurement, finance, and production teams to align on stock requirements and delivery timelines. 
  • Communicate shipment status updates and proactively resolve delays or discrepancies. 
  • Build strong relationships with logistics partners and suppliers. 
• Reporting & Systems 
  • Maintain accurate records of all import transactions. 
  • Prepare and submit regular reports on shipment status, lead times, and landed costs. 
  • Ensure ERP/supply chain systems are updated with accurate shipment data. 

Qualifications & Experience

• Bachelor’s degree / Diploma in Supply Chain, Logistics, or International Trade (preferred). 
• Minimum 3–5 years’ experience in imports/logistics, preferably within FMCG. 
• Strong knowledge of customs regulations, import documentation, and Incoterms. 
• Experience working with clearing agents, freight forwarders, and shipping lines. 
• ERP system knowledge (SAP, Oracle, or similar) is advantageous.