Analyse performance of client portfolios and prepare review reports according to company policies and standards.
Conduct client portfolio review meetings and ensure timely submission of all reports.
Provide ongoing financial advice in collaboration with the Wealth Planner (risk, market trends, investment performance, benchmarks, insured values).
Process and implement client instructions: switches, repurchases, maturities, surrenders, Section 14 & Section 37 transfers.
Resolve all client concerns, queries, and complaints related to portfolios.
Facilitate opening of CCM accounts and authorise payments.
Assist with tax-related queries.
Support clients with wills, signing, and estate execution alongside the executor.
Apply Treating Customers Fairly (TCF) principles in all interactions.
Identify new business opportunities and promote the full range of EFG’s products and services.
Collaborate with service providers to resolve client service issues.
Document client interactions promptly.
Maintain and update client records and databases, including static data.
Ensure compliance with FICA and FAIS requirements.
BCom degree
CFP Accreditation
RE Qualification
Approximately 5 years’ experience in the financial services industry.
Wealth Manager or Paraplanner experience advantageous.
Own vehicle and valid driver’s licence.
Strong understanding of the financial services industry.
Compliance with company policies and style guidelines.
Proficient in Microsoft Office (Word, PowerPoint, Outlook, Excel).
Knowledge of FICA, POPIA, and service provider product platforms.
Strong teamwork and supervisory ability.
Persuasive communication across all levels.
Excellent multitasking, time management, and prioritisation.
Ability to work in a fast-paced environment.
Professional, consultative approach to client engagement.
Strong planning and organisational skills.
High attention to detail.
Results-driven and self-motivated.
Positive attitude and effective problem-solving skills.
Persistent and tenacious.
Contact Hire Resolve for your next career-changing move today
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
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