Job Summary
JOIN OUR SALES TEAM – BE THE VOICE BEHIND EVERY GREAT ORDER
Are you passionate about sales, service, and the fast-paced HORECA environment? Apex seeks a driven and energetic Internal Telesales Representative to join their team and grow their footprint in Ship supply. This is your chance to take ownership of a portfolio of clients, build lasting relationships, and contribute directly to the success of a leading beverage and foodservice supplier.
Key Responsibilities:
Proactive Customer Engagement
- Make outbound calls to existing and potential ship supply clients to promote our full range of products and services.
- Understand client needs and recommend tailored solutions.
- Build and maintain long-term relationships through regular follow-ups and service excellence.
Sales & Revenue Growth
- Consistently meet and exceed monthly sales targets set by the Sales Manager.
- Present persuasive sales pitches to convert leads and grow customer accounts.
Order Processing & Coordination
- Accurately capture orders and handle all related documentation.
- Liaise with the Operations and Logistics teams to ensure on-time, complete deliveries.
- Offer product substitutions where necessary and manage any redelivery needs proactively.
Customer Support
- Respond to client queries and issues promptly and professionally.
- Serve as the key contact between the client and internal teams to resolve problems quickly.
Market Feedback
- Keep up to date with industry trends and competitor activity.
- Provide the Sales Manager with valuable feedback from the market.
What We’re Looking For
- Proven experience in telesales, internal sales, or call centre roles (preferably in FMCG, hospitality, or foodservice).
- Strong communication and negotiation skills.
- Ability to work independently and hit targets in a fast-paced environment.
- A team player with excellent time management and attention to detail.
- Tech-savvy with experience using sales/order processing systems.
- Knowledge of the yachting, ship supply industry is a strong advantage.
Why Join Us?
- Competitive basic salary plus incentives
- Dynamic, supportive team culture
- Opportunity to work with top brands in the industry
- Growth and training opportunities
Ready to bring your sales talent to the table?
Apply now by sending your CV to recruit@apex.sc with “Internal Telesales – Ship Supply ” in the subject line.