A well-established financial services group operating across Africa is seeking a General Manager to lead its microfinance operations in Lesotho. This is a senior leadership role suited to a results-driven, hands-on manager with strong operational and people management experience.
Key Responsibilities
Overall day-to-day management of the business operations
Drive loan book growth, sales performance, and collections
Oversee deal processing, compliance, audits, and turnaround times
Lead, manage, and develop staff performance and KPIs
Ensure strong governance, systems control, and operational efficiency
Support the CEO and act in their absence when required
Minimum Requirements
Must be a citizen of Lesotho
Bachelor of Commerce or relevant tertiary qualification (essential)
5–10 years’ relevant experience in financial services
Microfinance experience (advantageous)
Strong knowledge of Lesotho lending and microfinance legislation
Excellent English communication skills (written and verbal)
Proven leadership, analytical, and problem-solving ability
Valid driver’s licence and willingness to travel
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