Our client in Telecoms Industry is looking to hire a Debtor's Clerk.
Duties and Responsibilities • Daily debtor collections • Ability to perform debtor reconciliations • Daily cashbook processing • Solving of debtor queries • Emailing of statements, copies of invoices and credit notes to clients • Full function debtors • Customer relationships • Daily and weekly reporting • Debt Collection, telephonic and electronic • Receipting payments, banking, and reconciliation of accounts • Allocation of payment • Monitor age analysis, ensuring customers keep within credit terms. • Monitor account status and adjust accordingly to movement • Issuing soft letters/ final notices/ bad debts • Follow up on account status • Updating customer's profiles • Liaising with customers, sorting out queries • Sending out monthly statements • Sending out invoices weekly to Blue Chip companies • Filing of invoices, credit notes and waybills • Monitoring discount structures • Processing of credit notes • Weekly age analysis sent to Reps • Daily and monthly cash forecasts • Monthly debtors provision cashbook • GL recons relating to debtors • Weekly and monthly reporting to Manager • All aspects of opening of new debtors account applications • Credit application sent out. Ensuring all necessary documentation is received. • Obtain credit guarantee cover • Apply for extra cover from CGIC for clients over their limit - for increased purchases. • Delete credit cover off clients that do not buy from us anymore, or decrease their credit • cover if their purchases are less • Credit Vetting - Following up on clients to obtain all their supporting documentation for CGIC • Replying to all e-mails, queries and reply to SOP because clients are on hold. Phone clients to advise them that we cannot release their orders until they make payment. If they have queries, these must be attended to first • Send copies of statements, invoices, and credit notes. Scan or e-mail. • Placing debtors on and off hold once payment or queries are sorted out • Filing and requesting POD's • Open vendor accounts • Weekly rep reports • Assist in resolving customer issues experienced daily and reporting back to management.
Requirements • Pastel Evolution / Partner experience advantageous • Excel "must" • Matric • Tertiary or equivalent qualification advantageous • Minimum of 2 years' experience in debtors (Preferably in retail or wholesale industry) • Should have good oral and written communication skills • Ability to work under pressure • Timekeeping and problem solving