Job Summary
Key Responsibilities:
- Manage and monitor a debtor portfolio of up to 480 accounts.
- Ensure collection targets are achieved and payments are received within agreed terms.
- Follow up on overdue accounts and manage debt collection processes.
- Perform daily debtor reconciliations and payment allocations.
- Investigate and resolve billing queries, credit notes and account discrepancies.
- Monitor bad debts and escalate accounts requiring further action.
- Manage month-end processes, including journals and deposit reallocations.
- Reconcile bank deposits and suspense accounts.
- Prepare monthly reports and feedback on overdue accounts.
- Maintain accurate client records and resolve customer queries within 48 hours.
- Liaise with clients and internal departments regarding outstanding accounts and billing queries.
- Assist with audits and attend client and departmental meetings.
Minimum Requirements:- Degree or Diploma in Accounting or a related financial field.
- Minimum 3 years' experience in a financial environment.
- Excellent verbal and written communication skills.
- Good interpersonal and people skills.
Skills and Competencies:- Strong debt collection and credit control skills.
- Excellent attention to detail and accuracy.
- Good problem-solving and conflict management skills.
- Strong time management and organisational abilities.
- Ability to prioritise tasks and meet deadlines and targets.
- Ability to work under pressure.
- Strong communication, influencing and relationship-building skills.
- Willingness to work overtime when required.
*ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED*