Job Summary
A leading insurance-focused organisation is seeking a highly experienced Corporate Governance Insurance Administrator to oversee and manage insurance operations across a diverse group of entities. This role is critical in ensuring appropriate, cost-effective insurance cover, effective claims management, regulatory compliance, and strong governance support. The successful candidate will act as the central liaison between internal stakeholders, directors, resort management teams, and external insurance brokers, contributing to the protection of the organisation’s financial and operational integrity.Responsibilities
Evaluate, maintain, and update asset registers across all entities and resorts
Recommend appropriate insurance placements and coverage adjustments
Negotiate premiums, excesses, and policy terms with insurers and brokers
Maintain photo libraries and supporting documentation for insured assets
Manage insurance claims from first notification to final settlement
Handle small-loss, large-loss, liability, and business interruption claims
Coordinate with attorneys on third-party liability matters
Manage major-loss claims including fires, storm damage, theft, and business interruption
Liaise with insurers, brokers, assessors, attorneys, and service providers
Submit claim forms and ensure all supporting documentation is complete and accurate
Track claim progress, settlements, and maintain electronic claims records
Compile and provide weekly claims status and history reports
Conduct monthly reviews of policy schedules against asset registers
Coordinate and manage annual insurance renewals
Negotiate improved renewal terms and conditions where possible
Ensure all policy amendments are approved, documented, and communicated
Verify compliance with insurer requirements, warranties, and deadlines
Compare policies from multiple insurers and provide clear coverage recommendations
Monitor and enforce POPIA compliance across relevant departments
Maintain and update SOPs, manuals, and process flow documentation
Ensure adherence to statutory requirements and internal governance standards
Prepare quarterly insurance and risk reports
Compile insurance documentation for ASM and Directors’ meetings
Present insurance summaries, valuations, and renewal comparisons
Arrange and facilitate insurance training for new administrators
Update insurance SOPs and manuals for resort managers
Act as the central point of contact for insurance-related queries and guidance
Perform additional insurance-related duties as required by management
Requirements
Minimum of 5 years’ commercial short-term insurance experience with a strong focus on claims management
3 to 5 years’ experience within the Hospitality and Tourism sector (essential)
Regulatory qualification equivalent to RE5
Certificate of Proficiency (CoP), NQF Level 4, FAIS compliant
Higher Certificate in Short-Term Insurance, NQF Level 5
CPD compliant in line with regulatory requirements
Strong knowledge of commercial insurance policies and claims processes
Advanced proficiency in Microsoft Excel, Word, and Outlook
Experience working with insurance and task management systems
Excellent negotiation, communication, and stakeholder management skills
High attention to detail with strong analytical ability
Ability to manage multiple entities, priorities, and deadlines
High levels of professionalism, discretion, and emotional intelligence
Benefits
- Salary: Based on experience and qualifications.
Contact Hire Resolve for your next career-changing move today
- Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV: gustav.vogel@hireresolve.us
- Please use "Insurance Administrator" as your subject line when applying via email
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future
About
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
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