Job Summary
Established financial services group headquartered in Paarl, Western Cape, providing specialized money transfer, spending, exchange, and treasury solutions is seeking a Client Experience Manager to join the team!
Responsibilities
· Stakeholder Engagement
· Client Retention
· Operational Efficiency
· Process Documentation
· Reporting
· Training & Development
· Negotiations
· Revenue Generation
Requirements
· Minimum 3 years' experience in the foreign exchange (FX) sector
· Industry-related qualifications such as RE5 (Representative) and RE1 (Key Individual)
· Proficiency in both English and Afrikaans
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