Reports To: Procurement Manager

Purpose of the Role

The Imports Clerk will support the Imports and Procurement function by coordinating and administering the end-to-end importation process for raw materials, packaging, and other goods required for production.

This role is suited to a highly organised and detail-oriented individual who can manage documentation, track shipments, and ensure compliance with customs and regulatory requirements while supporting efficient supply chain operations in a fast-paced FMCG manufacturing environment.

Key Responsibilities

• Import Coordination & Administration
  • Support the end-to-end importation process by coordinating with suppliers, freight agents, and customs clearing agents
  • Track and monitor shipments to ensure timely delivery of goods
  • Follow up on deliveries and proactively resolve delays or disruptions impacting lead times
• Documentation & Compliance
  • Compile, manage, and maintain all import documentation including invoices, bills of lading, and customs declarations
  • Ensure compliance with SARS customs regulations, import requirements, and applicable legislation
  • Maintain accurate and up-to-date records of all shipments and related documentation
• Delivery & Logistics Coordination
  • Monitor and update delivery schedules to ensure adherence to timelines
  • Assist in ensuring goods are cleared and delivered efficiently
  • Liaise with internal teams to ensure alignment on inbound deliveries and stock availability
• Financial & Invoice Validation
  • Validate supplier and freight invoices, ensuring all charges are accurate prior to submission for payment
  • Support the tracking of landed costs and assist with cost accuracy checks
• Reporting & Performance Monitoring
  • Track and report on key import KPIs including lead times, delivery performance, and cost metrics
  • Identify delays, risks, and inefficiencies within the import process
• Procurement & Operational Support
  • Assist the Procurement team with verification and capturing of incoming goods
  • Support continuous improvement initiatives aimed at reducing delays and improving efficiency
  • Provide general administrative and operational support to the Imports and Procurement function
• Cross-Functional Collaboration
  • Work closely with Finance, Warehouse, Planning, and Supply Chain teams to ensure alignment
  • Communicate proactively with stakeholders to ensure smooth operational flow

Experience & Qualifications

• Grade 12 (Matric)
• Diploma in Logistics, Supply Chain, International Trade or related field (advantageous)
• Minimum 1–2 years’ experience in imports, logistics, or shipping coordination
• Familiarity with SARS customs processes, Incoterms, and shipping documentation
• Proficient in Microsoft Office, particularly Excel

Key Competencies & Skills

• Strong administrative and organisational capability
• High attention to detail and accuracy
• Strong communication and follow-up skills
• Ability to manage multiple tasks and meet deadlines
• Basic understanding of supply chain and import processes
• Ability to work under pressure in a fast-paced environment

Personal Attributes

• Self-motivated and proactive
• High sense of urgency and accountability
• Reliable, professional, and dependable
• Strong problem-solving mindset
• Ability to prioritise and manage workload effectively
• Maintains confidentiality and professionalism at all times

Key Relationships

• Internal: Supply Chain, Procurement, Planning, Operations, Warehouse, Logistics/Dispatch, Finance
• External: Suppliers, Freight Agents, Clearing Agents, Distributors, Customers

Other Requirements

• Must be based in or willing to work in the Kempton Park area
• Comfortable operating in a dynamic, operationally driven environment

Benefits

• A competitive, market-related Total Cost to Company (TCTC) package aligned with the scope of the role within the organisation will be offered.
• Opportunities for professional growth in a dynamic FMCG manufacturing environment.