Job Summary
Junior Team Leader
Location: Bryanston, South Africa
Type: Permanent | Telesales | Short-Term Insurance
Lead with purpose. Drive performance.
This is a growth role for a driven telesales professional ready to step up, motivate a team, and deliver high-quality sales results in a fast-paced short-term insurance environment.
About the Role
You’ll oversee and guide a team of outbound sales agents, ensuring they generate quality leads, handle objections effectively, and deliver on sales targets. You’ll help shape skills development, maintain discipline, and inspire a culture of teamwork and success.
What You’ll Do
-
Manage lead generation, warming, and optimisation
-
Supervise agent performance and call compliance
-
Identify training needs and coach the team
-
Maintain high standards of quality, accuracy, and script adherence
-
Drive team discipline, talk times, and productivity
-
Run effective sales incentives and build team spirit
-
Liaise with sales support to boost performance
What You Bring
-
Minimum NQF 4: Grade 12; relevant tertiary qualification a plus
-
3+ years in an outbound call centre sales environment
-
Proven track record in short-term insurance sales
-
At least 6 months’ experience in a supervisory role
-
Strong admin, attention to detail, and time management skills
-
Resilient, self-motivated, and customer-focused
-
Regulatory Exam Certificate (RE5) and industry qualifications advantageous
What Success Looks Like
-
A high-performing sales team that meets and exceeds targets
-
Effective lead management and improved conversion rates
-
A collaborative, motivated team culture aligned with company values
Error!
Success!
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
- Response from employers
- Being able to log in and update your profile
- Apply for more jobs
Didn't receive the link? Resend Verification Link