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Job Summary
Trade Execution or Dealing:
- Executing trades on behalf of clients. This includes securing exchange rates to buy and sell foreign currency in a timely and accurate manner and managing margins to maximise the profitability of transactions for clients within set parameters.
- Monitor market conditions to assess the impact of economic events on the financial markets and currencies. This includes understanding market trends and familiarising yourself with current events and news to stay informed at all times.
- Manage market and exchange rate risk. This includes assessing market risks, identifying potential hazards, and implementing risk mitigation strategies for clients.
- Provide clients with relevant market insights and analysis. This includes keeping clients informed of
market trends, providing relevant information, and offering our “house views” when asked.
- Ensure compliance: You will need to ensure compliance with regulatory requirements, including SARB Exchange Control, anti-money laundering (AML) and know-your-customer (KYC) regulations.
Relationship Management:
We believe that happy clients are the key to our success and building personal relationships with your clients is an integral part of that and will be measuring customer satisfaction through surveys and keeping a record of the feedback received from your clients.
- Build and maintain relationships with key clients. This includes understanding their business needs, providing personalized service, and addressing any concerns or issues that arise.
- Identifying opportunities to cross-sell products and services to existing clients. This includes introducing new products and services, expanding existing relationships, and increasing the revenue from existing customers through profit maximising margin management.
- Resolve any issues that arise with clients. This includes addressing complaints, managing conflicts, and ensuring that clients receive timely and effective service.
- Display a proactive approach to managing the relationships with your clients, evidenced by a record of call and meeting activity which you must maintain.
Business Development:
- Identify and evaluate new business opportunities and generate leads for the business from both internal and external sources through conducting market research, analysing our client base, industry trends, and assessing the competitive landscape.
- Support the BC team in converting new leads and assisting with RFQs, pricing discussions and market information for new potential clients.
- Develop and maintain business relationships with key stakeholders, clients and partners to ensure retention and grow business revenue.
Requirements
Minimum qualifications and experience
- Matric
- Tertiary financial degree
- RE exams may be required
- ACI Dealing Certificate would be advantageous
- FX Dealing experience or exposure would be advantageous
Cecile Personnel (Pty) Ltd
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