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Job Summary
Job Description:
Your duties will include, but are not limited to:
Manage the full debtors’ function, ensuring all invoicing, payments, balances, and records are accurate and up to date.
Serve as the primary point of contact for clients, ensuring their ongoing satisfaction by clearly communicating fee structures, retainers, and service details.
Handle new client enquiries, prepare quotations and engagement letters, approve fee estimates, and oversee the onboarding process.
Monitor client deliverables closely by coordinating with the production team to ensure agreed outputs are delivered accurately and on time.
Track progress on client work and proactively address any delays or issues to maintain high service standards and client satisfaction.
Manage all client and third-party communications via phone, email, and in-person interactions, resolving queries, discrepancies, or concerns efficiently.
Provide comprehensive administrative support to the production team (accounting and tax departments) and other financial professionals, including the preparation and review of fee-related documentation.
Complete general office and administrative duties such as document management, data capturing, answering calls, drafting correspondence, processing billing on accounting software, and following up on unbilled time or outstanding reports.
Assist with statutory and compliance-related administrative tasks involving accounting firms, SARS, and CIPC.
Take on additional responsibilities as reasonably required to support the smooth operation of the business.
Skills & Experience:
Minimum 5 years of experience in a similar position
Experience in SAGE or ZERO
Qualification:
Matric, diploma or similar plus experience
Connect with us on www.communicate.co.za and Register your CV to create a profile and to view all our Financial recruitment vacancies.
Let us assist you with your career. For further Finance jobs, Accountant jobs, Financial Manager vacancies and Management Accountant vacancies.
If you have not had any response in two weeks, please consider your application unsuccessful. Your profile will be kept on our database, and we will connect with you with any other suitable roles or positions.
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