Job Summary
Job Description:
You will lead and oversee the billing component of the Order‑to‑Cash cycle, ensuring timely, accurate invoicing and resolution of billing queries across multiple stakeholders and regions. The role involves managing daily workflows, supporting month‑end close, maintaining process documentation, and acting as a key point of contact for internal teams. You’ll also contribute to continuous improvement initiatives, support audit requirements, and provide guidance, coaching and operational oversight to a billing team.
Skills & Experience:
Strong experience across the Order‑to‑Cash / Billing function within a shared services or multi‑entity environment
Proven ability to lead, support or mentor a billing or AR team, balancing operational delivery with people management
Solid understanding of billing controls, reconciliations, SLA management and month‑end processes
Confident stakeholder engagement skills, with the ability to resolve queries and manage expectations professionally
Experience documenting processes, identifying inefficiencies, and supporting process improvement or automation initiatives
Comfortable working with finance systems and billing platforms, with strong attention to detail and governance
Qualification:
Degree, diploma or professional qualification in Finance, Accounting, Business
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