Duties and responsibilities
1. Regulatory Compliance & Oversight
- Stay up to date with all changes to SARB Exchange Control rulings, circulars and banking partner interpretations
- Interpret and communicate regulatory updates clearly and promptly to all affected teams
- Ensure all foreign exchange transactions are reviewed and executed in line with applicable Exchange Control regulations
2. Client and Internal Advisory
- Provide clear, accurate guidance to clients and internal teams on Exchange Control matters.
- Handle complex or uncommon queries with a solutions driven approach, escalating where necessary while maintaining ownership
- Attend client meetings where Exchange Control expertise is required
3. SARB Applications and Partner Bank Liaison
- Prepare, submit, and track SARB applications and renewals via our authorised banking partners
- Maintain a log of applications, outcomes and timelines to monitor processing efficiency
- Liaise with bank Exchange Control desks to resolve queries and negotiate interpretation differences
4. Internal Training
- Design and deliver regular training on Exchange Control for Dealing, Payments, Compliance and other support teams
- Ensure updated materials and process checklists are available and understood by relevant staff
- Promote consistency in how common transactions are treated across the business (e.g. FDI, foreign allowances, BOP codes)
5. Process Management & Continuity
- Document standard operating procedures (SOPs) and checklists for recurring processes and transactions
- Identify and address gaps in coverage or controls to minimise reliance on a single point of failure
- Set up workflows and automation tools (where feasible) to ensure continuity during planned or unplanned absence
6. Reporting & Oversight
- Assist in compiling audit trails and reports related to our Exchange Control requirement
- Flag regulatory risks or repeated transaction issues to leadership, with recommendations for resolution or escalation
7. Continuous Improvement
- Identify opportunities to improve the efficiency and effectiveness of the Exchange Control function
- Collaborate with cross-functional teams to align Exchange Control processes with evolving business goals
- Champion a culture of compliance, knowledge-sharing, and client-centric service
Core competencies and Personal Attributes
- Proactive ownership of the Exchange Control function, ensuring consistent performance through process documentation, planning and collaboration
- Attention to detail and high standards for compliance, documentation and execution.
- Process-driven mindset with the ability to systematise repeatable workflows and embed best practices across the business
- Strong problem solving skills with a practical yet innovative approach to complex or novel Exchange Control scenarios
- Effective communicator, able to simplify complex regulatory concepts for both clients and internal teams through written and verbal communication
- Business awareness, with an understanding of how Exchange Control considerations impact broader client outcomes and operational priorities
- Training and enablement orientation, with a focus on uplifting team knowledge and confidence through structured learning and informal support
- Stakeholder relationship management, including meeting with external SARB and banking partners, and internal departments
- Resilient under pressure, able to juggle multiple priorities, respond to urgent queries and maintain professionalism in client facing settings
- Continuous learner, staying up to date with regulatory changes and looking for opportunities to improve how the Exchange Control function adds value to the business