Job Summary
Key Responsibilities
Servicing customers with travel requirements in line with regulations
Processing transactions on point of sale system
Upselling and cross-selling products
Providing excellent customer service
Attending to customer queries and escalations
Promoting company services
Managing cash and daily reconciliation
Adhering to branch opening, closing, and end-of-day procedures
Updating and displaying correct rates
Securing customer information and documentation
Maintaining up-to-date registers and documentation
Identifying and requesting training needs
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