Are you a sharp problem-solver with a strong steel industry background and a passion for precision? A leading steel company in Rosslyn is looking for a Quality Controller to manage the full lifecycle of product claims while ensuring top-tier quality standards. This is a fast-paced, high-pressure environment, ideal for someone who is confident, well-organized, and knows how to get things done.
Key Responsibilities
Coordinate and manage the entire claims process from initiation through to resolution
Liaise effectively with internal teams, external suppliers, and customers to investigate and close out quality or product-related issues
Track, report, and resolve all open claims with clear timelines and documentation
Ensure full compliance with ISO and other quality management systems
Prepare detailed reports and presentations using Excel and PowerPoint for internal use and stakeholder review
Monitor and contribute to improvements in the steel-making process, especially regarding flat products
Identify root causes and implement corrective actions swiftly
Requirements
Proven experience in the steel industry, ideally with flat products
Solid understanding of the steel-making process and product quality standards
Hands-on experience with ISO standards and quality systems
Strong interpersonal skills for cross-functional collaboration
Excellent Excel and PowerPoint proficiency
Highly organized, able to work under pressure, and confident in fast-moving environments
Strong analytical and problem-solving mindset
This is not an entry-level role — we’re looking for someone who can hit the ground running and make an immediate impact.
IF YOU DO NOT HAVE STEEL INDUSTRY EXPERIENCE - DO NOT APPLY!
IF YOU DONT HAVE KNOWLEDGE OF ISO - DO NOT APPLY!!
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