Job Summary
We are seeking a results-driven Business Development Manager / Sales Engineer with strong technical expertise in substation automation, protection and control systems, transformer monitoring, and SCADA/ADMS grid monitoring solutions. The ideal candidate will be responsible for driving business growth by developing new customers, managing existing client relationships, and delivering tailored technical solutions that meet customer requirements. This role requires the ability to compile competitive quotations and tenders, evaluate technical feasibility of projects, and collaborate closely with engineering teams to ensure successful solution delivery.
What you'll do:
- To diversify IST customer base. Sell products, solutions and services to existing or new customers for Substation Automation, Protection and Control, Transformer Monitoring and Diagnostics & Electrical SCADA/ADMS & Grid Monitoring solutions.
- Compilation of quotations, tenders and solutions by the required due dates
- Efficient communication to all sales or proposal stakeholders, in particular the customer
- Following up on back orders and communication of any delays to customers
- Continuous feedback to the customer regarding the progress of their order(s)
- Develop and maintain good customer relationships for the future growth of the company
- Use the various sales tools (CRM, ERP etc)
- Prepare and deliver presentations to new or existing customers
- Assisting the customers with vendor registrations or credit applications
- Vetting of orders, initiating and following up on registration of new material codes for ERP
- Liaison with customers with regards to payment terms e.g. COD etc
- Following up on technical questions from customers and conducting regular site or customer visits
- Evaluating customer inquiries and technical feasibilities of projects
- Interfacing with the Company’s engineering departments regarding customer requirements and specifications
- Supporting development of sales and marketing material
- Driving sales pipeline and growth
- Meeting order intake targets for the business unit
- Developing and maintaining good customer relationships by personal visits, phone calls, follow-ups, e-mails etc
Your Expertise:
- Function related experience: 5 years’ relevant experience in sales/marketing and applications of Protection and Control products and SCADA/ADMS & Grid Monitoring solutions.
- Detailed Technical knowledge of the above and substation automation application thereof
- Continuous training on relevant sales courses.
Qualifications:
- Essential Qualifications:
- Matric Certificate
- Engineering Degree or Diploma
- Preferred Qualifications:
- Relevant proposals management training
- Relevant Sales and Business Development training