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Job Summary
B Tech. Mechanical or Electrical Min Qualification.Fluent Afrikaans and English
Able travel in Africa and Europe
Technical Support: Resolve complex field and technical problems. Log issues in real-time tracking systems and follow through to root-cause.
Installations: Install machinery and equipment at clients, technical support to clients. Filed service schedules for technicians, manage parts to clients.
Training & Compliance: Conduct annual dealer service training, instruct teams on warranty protocols, and manage field machine modifications.
Experience: 7 to 10+ years of hands-on experience in food processing and bottling equipment aftersales and service management.
Skills: Strong diagnostic capabilities, process-driven organization, computer literacy, and strong interpersonal communication for building dealer relationships.
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