Job Summary
Technical Coordinator
We are seeking a high-calibre, Customer Liaison Agent to liaise between our customers and operational functions. This is a pivotal role designed for a super-organised, professional, who will keep communication flowing between our internal technical resources and our clients.
This is a proactive, hands-on position for someone with an excellent ability to multitask. The successful candidate will coordinate jobs between technical services and external clients, ensuring friendly, professional and decisive dealings.
Key Responsibilities
Operational Strength: Highly organised with the ability to maintain structure in a fast-paced, demanding environment.
Technical Coordination: Understand basic technical functions and coordinatesuch jobs successfully, by liaising with the client and technical (internal) staff.
Key Requirements
Liaison Experience: Demonstrated success in a liaison role, preferably in a technical environment, e.g. follow up on client quotations and job cards, scheduling after-sales support activities.
Strong Administrative Skills: Proficient in the use of MS Office and a very strong ability to organise and structure work.
Professional Communication Experience: Ease of communication with
internal and external parties, in both spoken and written format.
The Ideal Candidate
You are a resilient organiser who thrives in engineering-driven environments. You possess the administrative skills needed to ensure that operations run like clockwork. You are looking for a role where your ability to maintain order and excellent communication skills will be felt in this small team.
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