Job Summary
What the role is accountable for
The primary purpose of this role is to provide technical leadership and guidance whilst ensure that key technology projects, critical and complex customer technical support and scheduled technical obligations to customers are successfully executed within schedule.
The role also contributes and inputs in system designs, proposals and compiling functional design specifications for new projects whist assuring that designs meet desired standards.
The incumbent is responsible for the review designs pre, during after project completion and identifying areas of improvement for future projects.
The role engages with clients on defining technical requirements whilst provide technical support to field technicians.
The incumbent will also engage and provide recommendations to the software development team in order to match software upgrades with customer needs, identify system bugs and issues, and recommend software improvements.
Role reporting
Head: Engineering and Projects
Duties:
- Lead, mentor, and develop junior engineers and technicians., including training, and performance reviews.
- Providing technical assistance and crafting solutions for the business development in order to support the delivery of new projects and new opportunities.
- Energy and power meter framework design.
- EMS, AMR system design and commissioning.
- Facilitating metering systems FAT and SAT procedures and testing.
- Reviewing design documentations.
- Ensuring System integration and testing
- Quality assurance and control with particular emphasis on conformance to customer specifications
- Supporting field technicians
- Attending to complex client’s queries in support of first line teams as a point of escalation
- Configuring hardware (servers, switches, gateways, power meters).
- Foster a strong engineering culture and promote best practices.
- Compile and provide automation framework of various complex reports, such as tariff analysis, section budgeting
- Oversee project implementation, ensuring plans are executed correctly and issues are resolved.
- Manage project scope, budget, and timelines.
- Troubleshoot and diagnose complex technical problems.
Essential Qualifications:
- Matric Certificate
- Engineering Degree/Diploma
Preferred Qualifications:
- A postgraduate management and/or technical qualification will be advantageous
- Pr. Eng
- Knowledge of AMR, AMI especially PME, ecWin, eEnterprise
- Project Management background
- Power Quality background
- Schneider Electric advanced PME
- Certified Energy Management (CEM)
Experience:
- Function related experience: 8-10 years
- Leading teams: 8-10 years
- Project experience: 8 years
- Proven experience in the electrical power utility and related industry segments
- A strong track record of achievement at Senior Management level (this must include financial results) for a period of no less than five years
- Experience in dealing with multinational suppliers and OEMs will be advantageous