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To manage the business effectively in order to achieve turnover and sales targets, grown the customer base and retain current customers
Build and maintain strong relationships with customers by professional conduct, regular follow ups/customer visits, knowledge of the customer's business and meeting deadlines
Proactively deal with customers telephonically or face-to-face to ensure that issues are resolved and relationships strengthened
Effectively cross sell products to existing customers
Generate new business and attend sales meetings with/without Sales Consultants
Perform any reasonable ad hoc tasks and duties required by management
Ensure efficient installation and repair of safety equipment so that products are functioning according to required standards
Respond promptly to customer call-out requests in the event of senior manager requirement
Project manage large and small projects according to company project management schedules and templates
Feed new product design ideas or upgrades from customer to R&D team and provide feedback to customer wrt R&D team's recommendations
Complete reporting requirements and administration timeously and accurately (SLA, Invoices, Budget reporting, Sales)Ensure that the company vehicle is maintained
Adhere to all company policies, rules and regulations in all activities Perform any reasonable ad hoc tasks and duties required by management
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