Job Title: Warehouse Supervisor

Reporting To: Warehouse Manager / Operations Manager
Employment Type: Full-time

Purpose of the Role

The Warehouse Supervisor is responsible for overseeing the daily operations of the warehouse, ensuring that medical equipment and supplies are stored, handled, and distributed efficiently, safely, and in compliance with all regulatory and company standards. The role involves supervising warehouse staff, monitoring stock levels, coordinating logistics, and maintaining accurate records of inventory and shipments.

Key Responsibilities

Warehouse Operations:

• Supervise and coordinate daily warehouse activities, including receiving, storing, picking, packing, and dispatching medical supplies and equipment.

• Ensure compliance with occupational health and safety standards, and company policies.

• Monitor stock levels and coordinate with procurement to ensure optimal inventory.

• Maintain proper storage conditions for sensitive medical equipment and supplies.

• Conduct regular warehouse inspections and maintain a clean, organized, and secure warehouse.

Team Management:

• Supervise, coach, and mentor warehouse staff to ensure productivity and high-quality performance.

• Allocate tasks efficiently, monitor workload, and evaluate team performance.

• Maintain good team morale and ensure adherence to company policies and procedures.

Logistics & Administration:

• Coordinate shipping schedules with suppliers, distributors, and transport partners.

• Ensure accurate and timely documentation of goods received and dispatched.

• Implement and monitor warehouse systems and processes to improve efficiency.

• Report on warehouse performance, stock discrepancies, and incidents to management.

Compliance & Safety:

• Ensure all handling and storage procedures comply with regulatory requirements for medical supplies.

• Enforce safety protocols, proper use of equipment, and correct handling of medical devices.

• Maintain records for audits, inspections, and compliance purposes.

Qualifications & Experience

• Matric / Grade 12 required; relevant tertiary qualification (e.g., Supply Chain, Logistics, or Warehouse Management) is an advantage.

• Minimum 3–5 years’ experience in warehouse supervision, preferably in medical supplies, pharmaceuticals, or healthcare logistics.

• Knowledge of warehouse management systems (WMS) and inventory control.

• Forklift operation certification advantageous.

Skills & Competencies

• Strong leadership and people management skills.

• Excellent organizational and time management abilities.

• Detail-oriented with a focus on accuracy and quality.

• Good communication skills, both verbal and written.

• Problem-solving and decision-making capabilities.

• Knowledge of health, safety, and regulatory compliance in warehouse operations.

• Proficient in MS Office (Excel, Word, Outlook).

Key Performance Indicators (KPIs)

• Accuracy of inventory and stock control.

• Timeliness and efficiency of goods received and dispatched.

• Team performance and productivity.

• Compliance with safety and regulatory standards.

• Reduction of stock losses and discrepancies.