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Job Summary
Duties:Sales Strategy & Revenue Generation: Develops sales plans, sets targets, and monitors performance to maximize occupancy and room rates, often focusing on MICE (Meetings, Incentives, Conferences, Exhibitions), corporate, and leisure segments.
Marketing & Branding: Executes marketing campaigns via digital and traditional channels, manages social media, and ensures the hotel brand is consistently represented.
Client Relationship Management (CRM): Cultivates relationships with corporate clients, travel agents, and influencers to secure repeat business and new contracts.
Market Analysis & Reporting: Monitors competitor activity, analyses market trends, and produces reports on sales performance, occupancy, and revenue, often utilizing CRM and Property Management Systems (PMS).
Administration & Sales Calls: Conducts site inspections, negotiates contracts, and manages the sales budget and promotional materials.
Team Leadership: Leads, trains, and monitors the performance of the sales team.
Requirements:
A formal qualification in hospitality, sales, or marketing.
At least 8+ years in luxury tourism
Existing relationships with high-end global agents.
Sales, Contracting, creating relationships, Digital marketing (SEO/PPC), yield management, and luxury brand positioning skills
Strong leadership, analytical abilities (forecasting/data analysis), excellent communication, and proficient in CRM/PMS systems.
Craven Cottage CC
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