Role Overview
The Internal Sales Position combines a sales function with a significant administrative workload. The role is not limited to outbound phone calling — it carries substantial responsibility for quoting, after-sales service, client communication, and reporting.
Key Responsibilities
Sales & Quotes
Prepare and issue client quotes
Follow up and check on outstanding quotes
Manage day-to-day sales activity and client relationships
Look after existing clients
After-Sales Support (major time commitment)
Book all after-sales service calls
Communicate with clients regarding after-sales matters
Handle service call administration
Administration
Reporting
Training
Time Allocation
The two largest components of the role are:
Quotes and sales activity
After-sales service and client communication