41 Trade/Artisans/Technical jobs in Western Cape on Job Mail

• Coordinate internal resources and third parties for flawless execution of projects.
• Develop a detailed project plan to track progress.
• Build and maintain good working relationships with clients
• Perform risk management to minimize project risks
• Create and maintain comprehensive project documentation.
• Prepare a budget based on the scope of work and resources required.
• Track project costs in order to meet budget
• Identifying and developing new opportunities with clients
• On and off-site work.

• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills.
• Strong working knowledge of Microsoft Office
• Strong working knowledge of Excel spreadsheets.
• Solar Experience is not mandatory but an advantage to have.
• Excellent people skills.
• Clear Credit and Criminal Record 

• Higher Degree or diploma in IT or related field
• 3+ years' FPGA development experience
• Proficiency in C and Python.
• Experience working with Windows and LINUX
• Experience in the software development lifecycle
• Knowledge of data structures /experience with algorithms
• Fluency in English (written and spoken)
• Real-time multimedia, embedded development experience and competency in Ethernet protocols advantageous

• Manage the BI Development Team in order to ensure effective BI tools are developed for the business
• Provide team with support and advice on various BI projects
• Maintain awareness of the overall BI strategy and ensure it is implemented throughout the team
• Monitor the development and maintenance of exiting ETL
• Ensure data is transformed into the correct format for the warehouse and loaded into the warehouse accurately
• Take ownership of the data warehouse and integrity of all information loaded into it
• Review code of the team and identify errors and provide feedback to relevant parties
• Manage the quality of code within the BI team
• Conduct business analytics in order to monitor and improve business processes
• Use data to support decision making and to identify market opportunities
• Provide ongoing support where changes to solutions or fault-finding is necessary
• Design data warehouse flows and schemas based off analysis, including staging, fact, dimensions, and cubes and reporting models in the semantic layer
• Define the business requirements and translate them into technical specifications
• Ensure the business is provided with operational support and technical issues for BI processes are solved effectively
• Perform a general management function for the BI development team
• Conduct performance reviews and monthly KPI discussions with the BI development team
• Set team objectives and monitor progress towards achieving them
• Coach and mentor the BI Developer and BI Analyst Developers
• Manage own professional and self-development

• Grade 12 or equivalent (Essential)
• Related tertiary qualification (Essential)
• 5 years data analytics or business intelligence experience (Essential)
• Management / Supervisory experience (Desirable)
• Relevant industry experience (Desirable)
• Experience within a data centered role (Essential)
• Proficiency in software tools (Word, PPT, Excel, Power BI, Visual Studio, SQL Management Studio, etc.) and technical agility essential
• Knowledge of relational databases, data warehousing and analytics
• Knowledge of BI tools, concepts and architecture and decision support concepts
• Knowledge of ETL and data analysis with focus on data integrity
• Knowledge of BI Stack, including MSSQL, SSIS, SSAS, PowerBI

• Analytical skills
• Computer skills including Advanced Excel
• Verbal and written communication
• Presentation skills
• Interpersonal skills
• Attention to detail
• Business problem solving skills

• HVAC technical qualifications (air-conditioning technician) / HVAC certification
• Preferably 5 years previous experience
• Braising and soldering skills
• Experience working as a refrigeration, air conditioning, heat pumps repairs, installations, fault finding, maintenance and servicing
• Proficient with manual and power tools
• Valid driver’s license

• Hiring and training technical personnel
• Delegating work and assignments to team members
• Collaborating with their team to identify and fix technical problems
• Analyzing users' needs and then finding applications to serve them
• Creating end goals for their team
• Checking that software and applications are updated
• Supervising system modifications
• Conducting security audits to identify areas of improvement
• Guiding their team through technical issues and challenges

- Experience/Quality required:

• South African National
• 10+ in the Mobile Network industry
• Experience managing a technical team of 10+ people
• Knowledge of Radio Swap process, from Technical and Rollout side
• Knowledge of 2G/3G/4G/5G QoS and QoE
• Radio Fine-tuning and optimisation experience
• Leader, Not afraid to be hands-on to resolve issues
• Problem-solving skills

• Assist customers’ technical requests and take care of any technical issues
• Build strong customer relationships, especially with key customer stakeholders and sponsors
• Always strive to provide exceptional customer experience
• Manage customer expectations and lead them to customer satisfaction
• Make sure all deliverables arrive in good order, on time, and fulfill customers’ requirements
• Keep track of key account metrics
• Communicate the progress to both internal and external stakeholders
• Take initiatives in identifying growth opportunities
• Collaborate with our team to achieve sustainable growth
• A proven track record of Technical Account Management or other relevant experience.
• Experience in managing multiple stakeholders and projects
• A listener who is customer-oriented and attentive to their needs
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• X degree or equivalent
• Experience and strong knowledge in Microsoft Office
• Experience in using software for sales such as Salesforce

Responsibilities

• The Site supervisor’s role will involve supervising ASP installations specifically covering, RF/RAN and TX fault-finding e.g. VSWR, sector swaps, tilts, replacing connectors, RF cabling, IF cabling, swapping rectifier modules, install and correct SAM environmental alarms, integration and testing on the Radio Access Network and Transmission Network.

• Check that Site Installation Engineer or Installer is able to deliver the service accordance to client quality standards.

• Escalate poor OHS performance to the Local Sourcing Manager

• Test equipment knowledge – site master, PIN tester, optic fibre power meter, E1 tester, fibre light source

• Perform preventative maintenance on RF/RAN & MW sites.

• Perform Quality measures and Audits.

• Oversee and identify the possible risks that may affect H&S, work flow, quality, performance, etc, and must report all risks identified on time in the proper means of communication to urgency.

• Civil work builds: to perform quality inspections on New Site Builds in Accordance to client and customer quality standards.

• Deliver specific ASP developed Instructor Lead Training for services Site Engineering and Installation

Qualifications, experience and knowledge:

• Technical Trade Certification in Electrical/Mechanical Engineering N3 to N6;
• Accredited Qualification/Certification e.g. wireman’s license; computer programming/networking
• The ideal candidate will have a minimum of 3 to 5 years’ experience in RF maintenance, fault finding, integration, installation and testing experience.
• Computer literate.
• NQF level 4 qualification and experience / training in RAN / Transmission equipment.
• The position requires the ability to work independently as well as within a team.

• Responsible for providing 2/3/4G equipment technical support for project delivery.Responsible for 2/3/4G site configuration, integration, commissioning, cutover, capacity expansion and version upgrade.
• Responsible for the customer interface, customer question clarification, complete daily work CR creation to system according to customer process, and CR list management.
• Responsible for daily monitoring, troubleshooting and maintenance of equipment, and output daily reports.
• Responsible for periodic health check and analysis of network elements, promptly present hidden dangers and risk warnings in the network to ensure stable operation of the network.

• To undertake specific tasks on identified projects, under the supervision of the PMO, including but not limited to:
• completing relevant project documentation, e.g. Change controls and other reporting.
• Managing risk and issues and following up on APs as requested.
• Creating and updating Excel spreadsheets as requested
• Coordinating and communicating with all stakeholders and securing audit trails of documents and key decisions.
• Work as part of a team and undertake other duties as requested appropriate to the grade of this post.

Skills/Knowledge that is essential to the post:

• Good written and verbal communication skills
• Good interpersonal skills
• Good organizational skills
• Good IT skills including Word, Excel, Powerpoint - MS office must be at a high basic/ intermediate level (no beginners)
• A flexible approach and ability to work effectively with others.
• Must be able to work in a pressured environment

Responsible for Site and Cluster Radio KPIs assurance and acceptance after swap/Modernisation. Strong knowledge in 2G/3G/4G quality of service measurement and optimisation technics. Team leadership and presentation skills are required. Experience in 5G commercial network is a plus.

Responsible for Network monitoring in terms of KPIs/ KQIs, alarms and stability. NOC engineer will perform 1st level analysis and drill down and will raise and address troubletocket to the relevant team and stakeholder.

Knowledge of 2G/3G/4G Qos measurement, as well as alarm and stability assessment. Work will be organised in shifts.

We are looking for a PHP Back-End Genius to join our team of coding professionals who have the passion, experience and skills to create custom, complex and automated database-driven web apps, websites and systems.

Requirements

• Minimum 3 years of back end web development experience
• Excellent PHP and object-oriented coding knowledge and experience
• Experience with one or more MVC PHP frameworks, (Laravel, Code Igniter, etc…)
• Solid understanding of MySQL, relational database design and writing complex SQL queries
• Experience with HTML5, CSS3, SASS (beneficial)
• Experience with Javascript and JQuery (beneficial)
• Working with GIT / SVN repos

Advantageous:

• Experience in slicing PSD to cross-browser, responsive, pixel perfect websites
• Javascript MVC framework experience
• Wordpress experience

Duties

• Create custom, complex and automated database-driven web apps, websites and systems
• Working with national and international clients, you will constantly be exposed to new projects, technologies and brands, all within a creative atmosphere

We are looking for a Front End Developer to join our team of coding pros. We’re looking for someone who loves creating websites and web interfaces that people engage with, someone who has an eye for detail and is passionate about emerging front-end technologies.

Requirements

Essential:

• Minimum 3 years of Front End Web Development experience
• Experience in slicing PSD (and related designs files) to cross-browser, responsive, pixel perfect websites
• HTML5, CSS3, SASS knowledge and experience
• Experience in writing custom JavaScript plugins
• Javascript MVC framework experience with at least one of the following:
• Angular
• React
• VueJS

Advantageous:

• PHP knowledge
• Wordpress experience

Senior Full Stack Developer

We are working with the Director of a newly formed digital insurer who are part of a JSE listed entity. They are in the process of innovating and building new products for more digitally minded individuals and have a very entrepreneurial environment.

They have come to market for a full stack developer that has had experience with working with bots. You will also be exposed to AI and Machine Learning modules.

Full Stack Developer Requirements:

• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.
• Proficiency with server-side languages such as Python, Ruby, Java, PHP, and .Net.

Location: Remote; Company has offices in JHB, CT and Pretoria and the incumbent can also utilise these offices if they would prefer to go into an office.

Sales Specialist: FTTH, Cape Town

Achievement of Sales targets on key products

Job description includes, but not limited to: -

• Be fully trained and knowledgeable in the Sales division product ranges
• Solution selling of telecommunication products to existing and new customers
• Prospecting and presentations to potential customers
• Design of customized solutions to suit customer needs
• Building and maintaining relationships with key accounts
• Managing the customer journey (customer relationship management)
• Customer retention and upselling initiatives
• Events management and coordination in conjunction with the relevant internal departments and external organizations
• Attend product conferences / training and road shows to expand knowledge of the industry

Minimum requirements

• Bilingual – Must speak English & Afrikaans
• Grade 12
• Sales related qualification
• 3 years Direct sales experience in a selling environment
• Must have a vehicle to travel to clients/ events (non-negotiable) and
• Must have a Driver’s license (non-negotiable)
• Computer Literate

Please note that this position is not desk-bound, you will be out of the office most of the time.

To lead a group of customer service agents to ensure end to end customer resolution and drive sales through service. These people leaders will coach/ guide and motivate the team to ensure targets are met. They will monitor performance real time and escalate any system failures to the relevant stakeholders. They will work with cross functional teams to ensure the customer experience centre deliver on the Clients’ Customer promise. Through their interactions with the team they will be responsible to share the values of the organisation

Key Accountabilities and decision ownership

• Create a positive working environment that enables agents to be motivated to perform at required levels of service.
• Monitoring agent activities and call centre queues while escalating any system errors to the appropriate role players.
• Contribute to customer service by assisting agents to solve or escalate customer queries
• Assist in escalations to ensure case management
• Act as liaison between agents and all other relevant role players in order to ensure that correct channels of communication are followed with regards to management information, policies and procedures
• Drive agent KPI’s in line with company strategic objectives
• Identify real-time trends and escalate to the relevant role players
• Manage performance and support with Individual development plans
• Identify recommendations and Business improvement opportunities of digital capabilities
• Set and Drive operational targets
• Monitor, track and report on agent sales KPI’s

Responsible for ensuring revenue generation within their team.

· Drive revenue increase

· Manage & reduce churn

· Implement Customer retention strategy

· Recommend personalised sales solutions to Customer Resolution Experts to assist with revenue generation

· Provide input into new campaigns for existing customer base

Responsible for managing services for customer

· Implement service improvement plans based on customer's concerns

· Drive and implement account planning

· Create and manage relationship with customer and client’s stakeholders.

· Negotiate at the appropriate level within in order to ensure customer’s requirements are met and fulfilled.

Provide Support

· Identify process/procedure improvement opportunities and work with operational leads to implement change

· Share best practice, ideas and lessons learnt to further drive consistencies across the Operations

· Utilize all available software systems and applications to identify areas for focus.

· Accountable to ensure service improvement plans for customers implemented

· Accountable for account planning and monitoring of service reviews with customers

· Provide support in developing proposals for service elements and complex service bids/and or

· Provide support to ensure SLA's and customer expectations are met

· Proactively provide insights into customer journey automation opportunities

People Management

· Conduct weekly calibration sessions

· Provide feedback and coaching to Agents in order to identify training needs

· Managing and administration of team schedules

· Evaluating employee performance and productivity and providing constructive feedback and coaching

· Coaching the team for career advancement opportunities

· Coach and train team on new products

· Initiate disciplinary action

Reporting

· Report on performance against targets

· Provide analysis and presentation on team performance

· Report on elements impacting performance

Candidates must be willing to work in a hybrid environment in a 24/7 operation

Overview:

This is a critical role in a very fast paced organization, serving many hi tech retail stores throughout South Africa. The margins for error are very small and therefore there is a great deal resting on the individual in this position. Very effective management of processes and people is going to be essential in this role.

Responsibilities:

• Oversee and manage Operations Teams including:
  • Telesales
  • Procurement
  • Forward Logistics
  • Reverse Logistics
  • Repairs Division
• Put in place SLA’s and KPI’s to achieve operational requirements set out by the organisation
• Be able to execute quickly and move resources to achieve ad hoc short term requirements
• Build a world class team (looking after global technology and consumer brands)
• Manage stock at all stages of the process
• Manage 3rd party warehouse
• Manage both Freight Forwarders and Local Logistics Partners
• Monthly billing for both Warehouse and Courier Partners
• Demonstrated strong ability to lead daily operations and work on multiple initiatives, at the same time in an FMCG environment

Qualifications and Experience required:

• Degree or Diploma in Logistics/Supply Chain Management preferred
• A minimum of 3 years’ experience in managing Operations Team
• SAP Business One experience
• Advanced Computer literacy skills