Aircon Tech - General Technician/Field Service Technician - Someone that has previous aircon experience will good in this job
Wednesday, 02 June 2021
Trade/Artisans/Technical - Electrician
Troubleshooting, device installations and set-up, analyze issues and problem solve.
Should be able to analyse, troubleshoot and recommend fixes.
Document service and installation actions by completing forms, reports, logs, and records
Investigate complaints; conduct tests; resolving problems
Maintain customer confidence by keeping service information confidential
Install, repair, inspect and commission products and equipment of different kind at customer site or own premises.
Report and document results after above actions.
Responsible for plan, conduct and maintain tools and equipment for service work.
Support the customer’s product/equipment/processes by suggesting possible improvements.
Provide technical support to the sales team.
Provide problem solving to customer.
Ability to produce positive results in sales-client interventions.
Guide colleagues in service methods and tools.
Share own knowledge to enable colleagues to expand their knowledge.
Grade 12 (Matric) or equivalent qualification
Minimum 2 year experience working as Field Service Technician with proven competence
Basic Computer literacy