17 Contract Tourism/Hospitality jobs in South Africa on Job Mail

The successful applicant will be responsible for the following:

• Reporting to the Financial Manager on hotel performance
• Assisting in preparation of budgets and forecasts
• Control of hotel financial statements & management of accounts
• Procedures and controls applicable to accounts payable & receivable
• Month end procedures, responsible for month end files
• Completion and submission of statutory returns by the due date (VAT & PAYE & other
returns)
• Control of fixed assets, operating equipment, and all inventories
• Control of banking, cashbook, and petty cash
• Stock purchasing & control
• Assisting Financial Manager with queries and projects
• Assist with the running of the account’s department

The following are the requirements:
• Grade 12 and post graduate qualification in accounting/bookkeeping
• 5 years Hotel Financial Management experience
• Drivers Licence
• Food and Beverage stock experience
• Previous experience with OPERA, MICROS, SAGE PASTEL
• Complete understanding of Excel and Word applications
• Excellent communication skills, verbal and written
• Computer literacy essential
• Positive attitude, self-disciplined and a motivated TEAM player
• Must be able to work and perform well under pressure

Please note that by submitting your personal information to Deka Minas you free-willingly issue the business consent to make use of such data for the specific purpose of securing you either permanent or temporary employment. Our business makes use of a POPIA compliant database and you have the right to access, right to correction and right to deletion of your personal information

The successful candidate will be responsible for the following:

• Greets guests over the phone in a friendly, courteous manner (within 3 rings).
• Identify guest reservations needs by asking open ended questions and determine appropriate
• room types and maximize room rate.
• Dealing with incoming enquiries regarding accommodation availability, room types, rates, etc.
• within the required turnaround time.
• Process all reservation requests, changes and cancellations received by phone and email.
• Actively listen and respond positively to guest questions, concerns, and requests using brand or
• property specific process to resolve issues, delight, and build trust.
• Enrolling guests to be Marriott Bonvoy members.
• Explain guarantee, special rate and cancellation policies to callers.
• Verify and record reservation information accurately.
• Accommodate and document special requests.
• Answer questions about property facilities/services and room accommodations.
• Follow sales techniques to maximize revenue by upselling rooms and promoting hotel restaurants
• and other services and facilities to guests.
• Input and access data into reservation systems (Opera and Marsha).
• Identify and record special billing instructions.
• Pre-block all special requests or VIP accommodation accurately.
• Contribute to maximum occupancy of the hotel by assisting in maintaining accurate inventory
• control for rooms.
• Acknowledge assigned reservation messages.
• Following up and conversion of enquiries is of utmost importance.
• Responsible for tidy administration, including keeping accurate records of all paper transactions,
• and file all reservations in a systematic order for easy referral.
• Dealing with pro-forma invoices and following-up on payment and vouchers.
• Responsible for online bookings (Third Party Websites).
• Responding to email queries.
• Responsible for Morning Reports, working out reservations statistics and balancing the hotel
• inventory.
• Assisting with Group and Conferencing enquiries and willing to learn the duties of this role.
• Assisting with Airlines Blocks and splitting of airline reservations.
• Comply with quality assurance expectations and standards.
• Protect the privacy and security of guests and coworkers.
• Maintain confidentiality of proprietary materials and information.
• Perform other reasonable job duties as requested by Supervisors and Managers.

The following are the requirements:

• One year’s prior and recent experience in a Protea Hotel would be beneficial.
• Previous experience in Reservations would be advantageous.
• Good working knowledge of Opera and Marsha will be a distinctive advantage.
• Understanding of BAR (Best Available Rate).
• Experience in MS Word, Outlook & Excel.
• An excellent telephone manner.
• A pleasant disposition.
• Adaptable to change.
• Be self-motivated and be able to take initiatives.
• Be committed to the precise & thorough following of reservations systems & procedures.
• Planning, organizational and time management skills.
• Ability to work accurately under pressure.
• Support all co-workers and treat them with dignity and respect.
• TEAM player with a positive attitude.
• The employee must be able to consistently apply the skills and knowledge requirements of the job
• position in order to meet and exceed the minimum GUEST Service Standards laid down.

Please note that by submitting your personal information to Deka Minas you free-willingly issue the business consent to make use of such data for the specific purpose of securing you either permanent or temporary employment. Our business makes use of a POPIA compliant database and you have the right to access, right to correction and right to deletion of your personal information

Scope and General Purpose
To control, manage and maintain operational standards of the departments under your control, and
to ensure that all departments adhere to the prescribed Company & Client standards and that the
highest levels of guest and staff satisfaction are always achieved.
To ensure the implementation, maintenance, monitoring and training of staff in front and back of
house procedures and ensuring that the highest level of internal and external guest satisfaction is
achieved and upheld
Maintain operating and service standard levels, in keeping with Company & Client expectations by
means of monitoring the staff’s performance levels.
Key Performance Areas
1. Customer Satisfaction
? To report and where possible act for any customer or clients’ complaint or compliments.
JOB DESCRIPTION
OPERATIONS MANAGER
? Have sound, hands on experience in the technical field such as , electrical work, fitting
and turning, plumbing and overall insight / experience in hospitality property
management systems.
? Strive in the achievement of total customer satisfaction by ensuring that every customer
is given polite, friendly, and personal service.
? Ensure that all departments are standardised in terms of service to guests.
? Strive for nil customer complaints.
? Turn customer complaints and potential negative customers into positive ones.
? Actively promote and market your business by continually liaising with the Marketing
service providers.
? Implement and monitor all marketing initiatives.
? Liaise on an interpersonal level with all guests (internal and external)
? Oversee the monitoring of the guest levels with prompt and efficient service control.
? Ensure all guests are greeted on arrival and departure.
? Oversee and management of customer queuing on busy days.
? Handle operations phone as and when required.
? Handle email and telephonic enquiries.
? Ensure that the highest standards of safety, cleanliness, tidiness and hygiene is
maintained in all areas including but not limited to public areas, function venues,
restaurants, viewpoints, grounds, and parking areas.
2. Duties and Quality of Work
? To stand in for the General Manager when required to do so in his absence.
? To ensure that highest level of accuracy is achieved in the sales.
? To ensure that the required levels of operating equipment and statio

Butcher JOBS in London!!

Are you a trained and experienced butcher looking for a new opportunity within a retail environment in the UK!

We are a currently looking for 2 Senior butchers and 2 Blockmen for a very successful retail group that encompasses all aspects of the meat trade based in London and surrounds. Our client has a sponsor license and will assist with all VISA applications and travel arrangements.

Salaries range from £35 000 (R700 000) - £45 000 (1m) per year depending on experience.

Butcher and Blockman JOBS in London!!

Are you a trained and experienced Butcher or Blockman looking for a new opportunity within a retail environment in the UK?

Our client is currently looking for 2 Senior Butchers and 2 Blockmen for a very successful retail group that encompasses all aspects of the meat trade based in London and surrounds.

Our client has a sponsor license and will assist with all VISA applications and travel arrangements.

Salaries range from £35 000 (R700 000) - £45 000 (1m) per year depending on experience.

Please apply online if you meet the requirements.