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Job Summary
We are looking for experienced Restaurant Managers and Assistant Restaurant Managers to be placed countrywide.
MAIN PURPOSE OF THE ROLE
- The Restaurant Manager is responsible for the overall leadership, operational performance, profitability, customer experience, and people management of the restaurant.
- The role is accountable for driving operational excellence, achieving sales and profit targets, building high-performing teams, and ensuring that all company brand standards and customer service expectations are consistently executed.
- The Restaurant Manager is expected to lead from the front by creating a culture of accountability, operational discipline, teamwork, and exceptional customer experience.
2. REQUIREMENTS OF THE ROLE
- Grade 12 / Matric
- Relevant tertiary qualification advantageous
- Minimum 3–5 years restaurant or QSR management experience
- Proven leadership experience within a high-volume food service environment
- Computer literacy in Microsoft Word, Excel, Outlook, and POS systems
- Strong financial and operational acumen
3. KEY RESPONSIBILITIES
- Ensure the restaurant operates according to SOPs and operational standards
- Maintain excellent food quality, hygiene, cleanliness, and customer service standards
- Drive restaurant profitability and achievement of financial targets
- Manage food cost, labour cost, wastage, and controllable expenses
- Recruit, train, coach, and develop restaurant team members and supervisors
- Drive a high-performance culture within the restaurant
- Handle customer complaints effectively and professionally
- Execute sales and marketing initiatives effectively
- Ensure compliance with company policies, procedures, and legislation
4. CORE COMPETENCIES
- Leadership and team development
- Operational execution
- Financial management
- Performance management
- Customer service orientation
TO BE NOTED: We are also looking for Assistant Restaurant Managers
OttoBauthentic
Recruiter
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