Our client is a well established national Private Tertiary Education institution offering quality and attractive courses to professionals and school leavers alike.
The ideal candidate will be experienced, dedicated, committed, professional and hungry for new business and achieving their set sales targets. Relevant sales experience in the same field or similar is key to this role. The incumbent will be accustomed to working with and have a strong network with local schools in the Durban area. A strong new business developer with an excellent, proven sales track record along with a keen passion for education and sales is required. This role is for a mature person aged 28 years and above. Salary between R10 - R18k Negotiable.
We are looking to recruit an experienced Tertiary Education Sales Consultant for the Durban region. The Tertiary Education Sales Consultant will report to the Campus Business Development Manager, National Business Development Manager, and Schools Relations Manager
Purpose of the role
The Tertiary Education Sales Consultant promotes the company brand; builds relationships with TOP FEEDER schools as specified and confirmed by Head Office. the Tertiary Education Sales Consultant generates a marketing database by presenting to Grade 8 to 12 learners at various schools and events allocated to their region and as specified by Head Office. The Tertiary Education Sales Consultant creates promotional events and functions on campus to generate sales. They are required to create a strong presence at the various schools and the surrounding campus region. The Tertiary Education Sales Consultant markets various school solutions in order to build strong relations with schools. The primary purpose of the role is sales.
Work standard
The Tertiary Education Sales Consultant is highly presentable and fluent in more than one language as required for the relevant region. The Tertiary Education Sales Consultant career marketer is a positive, influential individual that is always on time, well prepared and a knowledgeable source of information to the prospective client. The Tertiary Education Sales Consultant has high standards and communicates well and is always professional. The Tertiary Education Sales Consultant is a brand ambassador and should always represent according to the image, as set out by the Executive Management team.
Salary: Basic salary, petrol card for business related travel, cell phone, laptop, commission & incentives
Hours: 45 hours, Full Time, Normal Hours 08:00am to 16:30pm, Min two Saturdays per month 09:00am to 13:00pm or as required for school events/ campus events Location: Durban
Responsibilities & Duties
School & Client Relations/ Business development
Required to build relationships with key people at schools / teachers/ principles/ parents/ prospective students
Schedule and complete presentations to grade 12 & 11 learners
Create opportunity for first contact with learners from Grade 8 to 10
Build relationships with funding and student loan organizations
Address customer concerns and issues in a professional and timely manner
Database/lead generation
Responsible for booking school appointments with TOP FEEDER schools, present to Grade 11 and 12 learners. These bookings might be extended to earlier grades where and if required.
Generate and manage the data collection against a given target
Generate no less than 60 - 80% of school learners in the allocated region
Ensure quick delivery of information cards to the campus after a presentation to ensure quick feedback to leads with all the company's information
Create events and opportunities that will ensure high lead conversion
Create a customer service/customer experience programme on campus that will ensure customer retention and minimize cancellation
Work closely with the campus team, student advisors, facilitators to ensure maximum attendance at events that will secure enrolments
Overall marketing & generate enrolments
Drive brand loyalty
Execute marketing plans
Book appointments with schools | teachers | prospects and their parents
Liaise with the student advisors as required for consultations & events
Involved in the recruitment of the students for the next year intake
Mining and contacting of the career database
Scheduling appointments/consultations according to the school/campus targets set
Contact with the database as required for events
Work against strict activity and financial targets
Keep in touch with the registered prospects once a month
Registering and enrolling students monthly/quarterly against given targets
Involved with awareness campaigns for the allocated region
Attend and organize the company çampus events for example Open day’s & Open weeks
Branding/ awareness and The Company's representation when or where required, together with Campus and Senior management
Marketing various school solutions (i.e. Teacher training) in order to build sound school relations
Attend trade shows and events to market the company and its courses and products
Overall awareness and presence at schools/ events and region
Overall promotion for the campus
Create a brand experience for current students that will create a positive environment, referrals etc.
Devise marketing campaigns with the goal of increasing product awareness and increasing sales and profits
Plan, organize, and execute marketing and sales programs
Act as the point person for outside, inside and partner sales teams
Work closely with marketing teams to create programs
Support all company initiatives, give actionable feedback, share best practices and serve as an advocate and information source for The Company
Effective lead generation through school relations
Generate leads and secure sales
Plan roadshows/ enrolment drives at various distant locations
Determine product/service value delivered throughout customer operations and effectively communicate value to customers to promote new applications and sales
Improve forecast performance of business through thorough understanding of underlying demand assumptions
Keep abreast of industry trends, competition, and new opportunities
Develop field-marketing plans for improving sales and profitability
Assist the team in planning and scheduling marketing campaigns, tradeshows, conferences, industry meetings, etc.
Recommend innovative and creative marketing approaches for revenue growth
Provide sales support and guidance to team for product positioning
Monitor field-marketing programs regularly to evaluate the efficiency and effectiveness
Be energetic and hardworking and should be able to communicate well with teachers, prospective students, current students and sponsors
Research local competitors
Record keeping of marketing workbook, stats and CRM
Monitor and manage expenditures
Recommend marketing techniques and tactics based on changing business demands
Academic & trades qualifications
Essential qualifications
Education
Work experience, skills & additional criteria:
Personal qualities & behavioural traits
Essential qualities or behaviours
Core Competencies:
Above average presentation skills
Building Rapport
Client/Customer Awareness
Integrity
Interpersonal relations
Listening skills
Organizing /planning ability
Personal work ethic
Position Competencies:
Analytical skills
Assertiveness
Attention to detail
Computer skills
Conflict resolution skills
Consultative skills
High energy level
Flexibility/adaptability
Influencing skills
Initiative
Innovation/creativity
Leadership skills
Learning ability
Mentoring/coaching
Motivation
Oral communication
Problem solving/decision making
Sensitivity
Tact
Team skills
Technical knowledge/proficiency
Tenacity
Tolerance of stress
Written skills
Relationships
Details of relationships relevant to this role
This position will be trained by the School Relations Manager with ongoing support and supervision
Primary support will be given by the Campus Business Development Manager on campus level
Secondary support will be given by the National Business Development Manager
External campus support will be provided by the social media team, know as The Agency
We are calling on all money hungry, self-driven sales champions, with tele sales Experience and Telecommunications to join our vibrant sales team for our Client.
Successful candidates will receive full product and systems training directly with a reputable Cellular network Giant.
1. Develop and maintain the sales team
? Leading a team within the Outbound and telemarketing call centre to meet business requirements
? To guide and support team members
2. Operational management
? Setting, measuring and meeting performance targets for speed, efficiency, sales and quality for the team
? Driving operational and technological efficiencies within the team
? Managing the daily running of the team
? Monitor team members performance against target on a day to day basis, and implement changes where
appropriate
? Ensure the individual team member’s service standards are adhered to, e.g. meeting and exceeding Targets,
team productivity, data conversions, Talk time interactions captured, etc.
? Handling difficult customer complaints or enquiries
? Drive quality control and ensure corrective action are taken where required
? Analyze performance statistics of teams, e.g. number of calls per team, number of successful contacts, wrap up codes and ensure that appropriate action is taken.
? Forecasting capacity against plan on a weekly/monthly basis
? Ensure adherence to the operational policies and procedures
? Participating in the recruitment and selection of staff
? Monitor performance on regular basis and provide constructive feedback
? Pro-actively encourage high performance at all times
? Ensure all staff issues are dealt with appropriately and within a timely fashion
? Ensure all daily, weekly and monthly workloads are completed
? Motivating, developing and retaining staff
? Identifying staff training needs and planning of training sessions
? Adhering to all HR policies and procedures
? Monitor performance on regular basis and provide constructive feedback
? Pro-actively encourage high performance at all times
3. People Management
? Ensure all staff issues are dealt with appropriately and within a timely fashion
? Ensure all daily, weekly and monthly workloads are completed
? Motivating, developing and retaining staff
? Identifying staff training needs and planning of training sessions
? Adhering to all HR policies and procedures
4. Health and Safety Compliance.
? Conform and adhere to Safety, Health and environmental legislative requirements.
? Report any health and safety concerns/incidents in the workplace to the manager / health and safety
representative.
? Assist the company to establish and maintain a fully compliant healthy and safe work environment.
? Attend the Safety, Health and Environmental workshops as required by management.
PURPOSE OF JOB:
The Production Manager will be responsible to oversee the manufacturing process and will ensure that
production lines run effectively and achieve desired output with minimum downtime. Working together
with supervisors and top management, the Production Manager will ensure that products are
manufactured to a certain quality standard and adheres to other safety/industry-related regulations.
EDUCATIONAL QUALIFICATIONS AND EXPERIENTAL REQUIREMENTS:
Matric, Bachelor’s Degree in Production / Operations Management / Engineering
Minimum 5 - years’ experience as a Production Manager
Minimum 5 - years’ experience within the Automotive Industry
Knowledge and Experience in quality systems and standards, ISO 9001 experience essential
Knowledge and Experience in health and safety standards and compliance
Knowledge and Experience in continuous/ process improvement techniques
Experience with Human Resources and Labour Relations
Excellent computer literacy (MS Word, MS Excel, Outlook Express
Knowledge and experience of Managing and ensuring production targets are achieved.
Knowledge of IATF
DUTIES AND RESPONSIBILTIES
Labour planning and control
Manage and coordinates all production activities within the manufacturing process to ensure
products are manufactured according to established standards and processes
Manage Quality Management systems.
Establishes production objectives, develops budgets, control costs, and maximizes use of assets.
Maintain sufficient inventory levels according to production demands
Assist the production and maintenance teams with breakdowns, thus minimizing plant downtime
To continually monitor results achieved in relation to planned targets, and undertake necessary
corrective action to achieve the desired results
Drives continuous improvement initiatives by identifying efficiency opportunities
Ensure compliance with all procedures and all applicable regulatory/ legislative requirements
Develop and implement standard operating procedures
Plant housekeeping to be at maintained at high standards at all times
JOB SPECIFICATION
Managing of overtime to ensure communication with HR if there is panned or unplanned overtime.
To develop and implement quality systems to ensure outgoing products meet quality standards
Ensure efficient collaboration and co-ordination between relevant departments
To manage the implementation of new projects
Management of staff; recruiting, orienting, and training employees and developing personal
growth opportunities for them.
Develop and maintain a favourable employee relations and team building environment
Carry out disciplinary action where necessary in accordance with the disciplinary procedures
Manage TES employees and keep HR informed.
Oversee Quality, Engineering, Ford, Logistics and Planning department
Performance Management
To formally present key performance required standard for newly hired employees under your
department.
Set and review performance evaluation for Production Supervisors and Team Leader under your
cost centre Agree on Performance Contact with Production Manager.
Staff performance management and carry staff appraisals
General Duties
Assists with trials
Assists in continual improvement projects
Manage Health and Safety for the Company
Act as a window person to Department of Labour for Health and Safety
Perform any other reasonable duties as and when required.
Production Incentive System
Review and understand the measurement / assessment system.
Communicate results and drive the improvements
Manage employees ESS system under your department
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