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1. Render client services
? Adhere to client service procedures: maturities, policy
contracts, loan applications, cancellations,
amendments, financial and general enquiries
? Update client personal details and AIMS notes
? Provide correct and accurate advice to clients on
products and services (TCF)
? Inform clients and update changes to their policy
(TCF)
? Liaise with relevant departments to gather information
to resolve clients’ queries
? Maintain required business retention rate
? Handle all complaints and enquiries
? Escalate complaints to Office Manager and
Complaints Handling Officer
? Follow complaints procedure
? Handle all incoming calls and walk-in clients
2. Administrate Claims
? Verify claims documents as per standard procedure
? Assist clients with the completion of claim forms
? Submit all claims received to Head office
? Submit any outstanding documentation as per Head
Office request
? Keep claims register up to date
3. Advise clients on cancelations
? Advise the client of the process and disadvantages of
cancelation
? Retain the policy by proposing different options (loan,
partial surrender paid up)
? Inform relevant Sales Manager of the intended
cancelation for retention
? As per clients request follow the standard cancelation
procedure
4. Documentation and filing procedures
? Keep record systems up to date
? File and keep documentation for a period as required
by the legislation
Our client in Kimberley requires the services of a Marketer with a established network of contacts in Kimberley, as well as a proven sales track record.
Minimum requirements:
Must be able to work in Kimberley and be familiar with the Kimberley community
Existing network of contacts will be advantageous
Excellent interpersonal and communication skills
Good administrative skills
Must be fluent in Afrikaans and English
Meticulous attention to detail and commitment to a high standard of work
Ability to work independently in a high-pressure environment
Ability to plan effectively with operational thoroughness
Maintaining and communicating weekly planner and daily activities completed and outcome and/or actions to follow up on
Computer literate
Valid driver’s license and reliable own vehicle
Own cellphone
Must be available after office hours, weekends and public holidays for promotional work when required
Must be willing and able to travel
Qualifications and experience:
Matric
At least 3 years working experience in direct marketing (experience in the financial services sector will be an advantage)
Tertiary qualification in Marketing will be an advantage
Minimum 2 years direct sales experience
Duties will include:
Sourcing of new clients
Create brand awareness
Meeting targets
Host promotional events
Support Marketing Manager
Complete all relevant administrative tasks
Weekly feedback to management
Remuneration package:
Basic Salary
Commission
Fuel (target related reimbursement)
Please click on the link provided to apply, or email your CV to mirna@mirnabutler.co.za">mirna@mirnabutler.co.za with subject KIMBERLEY.
> Only candidates who meet our client's requirements, will be contacted
> No social media comments or messages will be responded to
> Applications close 5 July 2022
MPRTC Recruitment is a BEE Level 4 concern that has been operating since 1997 with offices based in Nelspruit, Witbank, Cape Town and Natal. With a team of 25 recruitment and support consultants, we have remained the choice for Recruitment in our areas. With today’s current demand for highly qualified and skilled talent, we have implemented a sound network to enable us to source and place staff on broader geographical scale, and currently successfully recruit for organisations in Gauteng, Limpopo, Mpumalanga, KwaZulu Natal, North West, Free State, Western Cape, Eastern Cape, Northern Cape, and Southern Africa. Additional to the Permanent Staffing, we also have a Temporary Staffing division, which allows extensive coverage in all areas of the market. We pride ourselves in the rapid growth we have experienced since opening, and in the attention We pride ourselves in the rapid growth we have experienced since opening, and in the attention to detail that we have maintained with drawing candidates with the necessary qualifications, skills and experience and placing them to match our client’s staffing needs. ·Our team of qualified recruiters have a sound understanding of multiple industries and sectors and can therefore provide specialised as well as generalist recruitment services. · With the many years in the recruitment industry, we are able to provide Executive Search services, as well as Head Hunting. · Currently we provide recruitment services to clients in Mpumalanga, Gauteng, Limpopo, KwaZulu Natal, North West, Free State, Western Cape, Eastern Cape, Northern Cape and Southern Africa. · We advertise on your behalf using a variety of media on a national basis to draw the best possible talent, receive all the advertising response and thereby, saving you valuable time and money. · We ensure thorough recruitment procedures: response handling, background screening, reference checking, and verification of qualifications. · Psychometric testing can be arranged as an additional service. · Last, but not least, we pride ourselves in providing you with, not only fast and efficient service, but with the right candidate suited for the position.
MPRTC Recruitment is a BEE Level 4 concern that has been operating since 1997 with offices based in Nelspruit, Witbank, Cape Town and Natal. With a team of 25 recruitment and support consultants, we have remained the choice for Recruitment in our areas. With today’s current demand for highly qualified and skilled talent, we have implemented a sound network to enable us to source and place staff on broader geographical scale, and currently successfully recruit for organisations in Gauteng, Limpopo, Mpumalanga, KwaZulu Natal, North West, Free State, Western Cape, Eastern Cape, Northern Cape, and Southern Africa. Additional to the Permanent Staffing, we also have a Temporary Staffing division, which allows extensive coverage in all areas of the market. We pride ourselves in the rapid growth we have experienced since opening, and in the attention We pride ourselves in the rapid growth we have experienced since opening, and in the attention to detail that we have maintained with drawing candidates with the necessary qualifications, skills and experience and placing them to match our client’s staffing needs. ·Our team of qualified recruiters have a sound understanding of multiple industries and sectors and can therefore provide specialised as well as generalist recruitment services. · With the many years in the recruitment industry, we are able to provide Executive Search services, as well as Head Hunting. · Currently we provide recruitment services to clients in Mpumalanga, Gauteng, Limpopo, KwaZulu Natal, North West, Free State, Western Cape, Eastern Cape, Northern Cape and Southern Africa. · We advertise on your behalf using a variety of media on a national basis to draw the best possible talent, receive all the advertising response and thereby, saving you valuable time and money. · We ensure thorough recruitment procedures: response handling, background screening, reference checking, and verification of qualifications. · Psychometric testing can be arranged as an additional service. · Last, but not least, we pride ourselves in providing you with, not only fast and efficient service, but with the right candidate suited for the position.
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